I recently did a colour touch up at Dior because the leather on the bag strap and charm started to oxidise and change its colour. It is not free though, I had to pay and waited almost 6 months for the bag to be ready.Oh noo , I did suspect that the straps could cause these issues. I was travelling and did some fast walking wearing it crossbody and felt the straps were kind of touching the handles constantly.
I did also go to the dior store and asked how to attach the straps the right way. And I asked them if whether the straps could make some damage to the handles , but the SA told me she did not think so but if it did dior could replace the handles.
But I am thinking.. can they usually replace handles of seasonal colors? Not that I want to replace then now as the scuff is very minor, but just for the future.
Did you get a color touch up at dior? 😍
I always have issues with my Lady Dior though I am always careful with my bags.