Yes, so basically the bags from Macy's and department stores, are still coming wrapped in tissue, not in plastic. One of the previous posters was stating her bag from Macy's came wrapped in plastic. We are not referring to the whole bag itself. We are referring to the handles and hardware coming wrapped in plastic from the website orders. So it is apparent they are still wrapping the handles and hardware in tissue from the department stores, and only the website orders have the handles and hardware wrapped in plastic, but here again, we're giving out too much information! OH NO!! lol!