hi, everyone!
i brought my brand new bianca to get resoled. The cobbler had done a terrible job, but it is jut the bottom, so i can get away with it. When i brought the shoes home, i noticed there is a 5cm cut (looks like it is cut by a knife). It is so big and noticeable. I bought it back to get him to fix it. He basicaly just glued it and sprayed paint on it. Im so sad because i havent worn it yet. When i bought it there, it was brand new. But now it is damaged. I dont know what to do. He is an old man, and he said he couldnt sleep that night after fixing my shoes. Should i ask him for compensation? I feed really sad because this is my first CL shoes. What do you ladies think I should do?
i brought my brand new bianca to get resoled. The cobbler had done a terrible job, but it is jut the bottom, so i can get away with it. When i brought the shoes home, i noticed there is a 5cm cut (looks like it is cut by a knife). It is so big and noticeable. I bought it back to get him to fix it. He basicaly just glued it and sprayed paint on it. Im so sad because i havent worn it yet. When i bought it there, it was brand new. But now it is damaged. I dont know what to do. He is an old man, and he said he couldnt sleep that night after fixing my shoes. Should i ask him for compensation? I feed really sad because this is my first CL shoes. What do you ladies think I should do?