yes! When Mercari went to this, my sales dropped significantly. Even I purchase less. There is something about having additional $ tacked on at the end - like paying 14.99 for shipping while checking out $400 worth of stuff, still gives people pause.
I wish if they wanted to increase their fees, they just do it to the seller & we adjust our prices accordingly (like Mercari used to be). Buyers understood when the response to an offer was “The lowest I can accept is $$ because that gives me $$ after fees.”
I wish they’d do a study evaluating the effect “no seller fees” has on sales. I’d bet either (1) it’s not good overall, (2) it’s only good for a certain band of pricing, or (3) there are specific types of goods/buyers who often purchase those goods that it’s not good for.
If I was getting a PHD, I’d try to make this my dissertation 🤣