Chanel - London

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#1,247
Wow. Spent all of Monday and this morning phoning Chanel boutiques for a mini flap. I was told there aren't any in England at the moment from one store and another told me there just simply none in stock anywhere. Luckily one of the team members from the Sloane Street store told me on the phone that Harrods had a Mini flap in beige in stock. I immediately emailed them and luckily received a reply stating that they did in fact have 1 in stock. I bought it and it will be shipped to be in the coming days. So happy as I know how hard it is at the moment to find Mini flaps! :D
 

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#1,248
gzmh said:
Selfridges roulette today. They had the small black trendy in GHW and small black 19 flap with reversed/silver hardware.

(2 hour queue so only took photos of what was on display in RTW and shoe dept):
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Wow...that Lucky Charms reissue is probably from 3-4 years ago I think...
 
#1,250
tabby1997 said:
Wow. Spent all of Monday and this morning phoning Chanel boutiques for a mini flap. I was told there aren't any in England at the moment from one store and another told me there just simply none in stock anywhere. Luckily one of the team members from the Sloane Street store told me on the phone that Harrods had a Mini flap in beige in stock. I immediately emailed them and luckily received a reply stating that they did in fact have 1 in stock. I bought it and it will be shipped to be in the coming days. So happy as I know how hard it is at the moment to find Mini flaps! :D
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Omgg amazing! Do you mind sharing the email you used? I’ve been ringing around the last two days with absolutely no luck :(
Happy for you :)
 
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#1,251
gzmh said:
Selfridges roulette today. They had the small black trendy in GHW and small black 19 flap with reversed/silver hardware.

(2 hour queue so only took photos of what was on display in RTW and shoe dept):
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Thank you for posting Photos really helpful Can’t believe a two hour queue Just to get into Chanel now
Newbie2016 said:
Wow...that Lucky Charms reissue is probably from 3-4 years ago I think...
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I’m not excited about the lucky charm bags anymore 10 years ago they were so special now they make them almost every other season
 
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#1,253
Congrats to those of you who have managed to score what you’ve been looking for-it’s really like a marathon these days with the time and energy it takes to get what you want! Just thought I’d update here on my experience in London today. I went in looking for the gold dad sandals I posted about a few days ago; seamless experience in Harrods shoes where they had them but contrary to the photo posted they were more pink gold and I just didn’t love them enough to buy them. I was also looking for a bag (small or medium 19 in a neutral colour with gold
hardware on the clasp (not the new reverse). Quickly served by a SA who looked me up and down and immediately said they didn’t have what I was looking for. When I pointed out someone trying what looked similar she conceded to going ‘out back’ to check stock but came back empty handed saying the only options they had that fit my criteria were on hold for wishlist customers. I asked if she could check stock in other stores she said no there’s no point as they can’t hold the item for you so told me to just go and try my luck elsewhere. When I asked if I could be contacted if they receive anything she said they don’t do that. Her advice was to keep coming back every day and I might ‘get lucky’! I got irritated at that point and said I had a day job that would prevent me from doing that and I might just give up with Chanel if it’s going to be this hard to get a bag to which she replied “I’m sure other brands would welcome your custom”! From there went to Sloane Street-no stock but at least they took my number. Maybe someone will call! Selfridges had a 3-4 hour queue and NBS 2 hours so didn’t bother with either of those. Why they can’t tell you before you sign up to the queue whether they’ve got what you want I don’t understand! Anyway at least I ‘saved’ myself some £ today!
 
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#1,254
It’s honestly not enjoyable buying from Chanel anymore. I’m trying to find one last woc to complete my collection and then I think I’m done. Massive queues, lack of stock, SAs lying about stock and offering bags based on whether they like you. I miss being able to walk into the boutique and have SAs enthusiastically check the back room for you or show you multiple options. I went to Harrods on Monday at around 5:30pm and they weren’t taking any more people.. the virtual queue already had 42 people waiting. When did this start happening?? Before this month, the last time I shopped at Chanel was spring 2018. I remember it was hard to find minis but I still managed to get a caviar mini on the day I went in, and there were no queues.
 
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#1,258
Chanstar said:
I did exactly as you suggested during the last lockdown and never got a response :annoyed:
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i am so sorry to hear that
tbh i am not a big spender on chanel or harrods
i only buy shoes and earrings that's it
not a chanel bag collector
guess i was lucky that an SA from chanel whatsap me
eventhough i didn't buy from him coz he was so late to contact me
at that time i was looking to buy an earrings so i ended up bought it from T5
my SA from harrods did apologies for not contacting me sooner as he got my details quite late
can't remember the last time i was in harrods :lol:
i am going to see my SA this saturday
 
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#1,260
Chanstar said:
I did exactly as you suggested during the last lockdown and never got a response :annoyed:
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I second this, Selfridges didn't order a bag I wanted a couple of season ago so I tried to get an SA at Harrods through the personal shopping service and they just ignored me.

I also tried to connect with an SA I met in NBS and they were able to locate a mini for me, however they were then very unhappy with me when I had the audacity to turn it down because it had a very deep and long wrinkle on it.

I then just decided to stick with my Selfridges SA.
 
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