Chanel - London

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Hey Chanel lovers, I'm going to be in London this weekend visiting the boutique in New Bond Street I think. Do you know how I'm supposed to book an appointment? I couldn't find anything on the website, and my usual SA on Whatsapp seems to be on holiday, so I don't want to bother them, but I would have asked there.

Sorry, I haven't been in person in a while so I don't know what the new system is with this pandemic/smaller traffic in the boutiques. I guess queues are a little hard to predict, but I'd rather try and book something in advance than wait in the rain (we're having the worst British summer lol).
I’m looking to get a Chanel bag( from 22p in January) and I have been saving for years but speaking to all the boutiques in London they claim not to do wishlists so I have no idea how to go about getting the bag I want and the way they play their game is really disheartening. Do you have an sa contact number? Thank you

Does anyone have a nice SA at harrods? I emailed the store and tried to reserve a mini from 21k and they told me they don’t do reserves. They told me to contact the store when it launches and keep checking daily
I had the same response from new bond street as well, I really want to get a bag from 22p and as I’m a new buyer in London since I moved I don’t really know how to go about it

Update for my experience with various boutiques. I have the Chanel handbag I wanted being delivered today for my Wife! I contacted Selfridges Manchester, Chanel New Bond Street Boutique, Harrods Personal Shopping, A SA given to me by a member off this forum. ALL got back to me within 48 hours and ALL were extremely helpful and polite indeed. It took me 4 days to email Chanel selfridges, Manchester and actually getting the piece sent to me. Absolutely brilliant service from Katie at Selfridges from start to finish. I now have contacts for Bond Street, Harrods, Manchester Selfridges and Walton Street. If anyone would like any of these contacts then please DM me and I will get back to you ASAP.

EDIT: Forgot to say this is my first ever Chanel experience too
Hey lovely, I have been saving for my first bag for years and I’m struggling to get an sa contact (preferably in London but I wouldn’t mind traveling). Could you give me your sa contact please? Thanks in advance xx

Is it possible to reserve items from future seasons in the UK (like how they’re able to in the US)?
Not sure, I’ve been calling all the London boutiques but they claim not to do waitlists ect. But as I just moved to the UK I’m not sure
 
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I’m looking to get a Chanel bag( from 22p in January) and I have been saving for years but speaking to all the boutiques in London they claim not to do wishlists so I have no idea how to go about getting the bag I want and the way they play their game is really disheartening. Do you have an sa contact number? Thank you

I’ll send you their info. They’re from the Bond street boutique.

Also just FYI, I’m not an expert (unlike some others here lol), but they might only tell you if they have any in stock of the exact bag you’re after, and put it on hold for you if you’re able to pop by the store on the day.

In my case, my last bag purchase was during lockdown, so that might have been different then, but I told my SA I was after the mini, which they acknowledged, and then it only took them a few weeks before they told me they had one available in the exact colour and hardware I wanted.

Good luck; Hope they have what you saved for!
 
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I’ll send you their info. They’re from the Bond street boutique.

Also just FYI, I’m not an expert (unlike some others here lol), but they might only tell you if they have any in stock of the exact bag you’re after, and put it on hold for you if you’re able to pop by the store on the day.

In my case, my last bag purchase was during lockdown, so that might have been different then, but I told my SA I was after the mini, which they acknowledged, and then it only took them a few weeks before they told me they had one available in the exact colour and hardware I wanted.

Good luck; Hope they have what you saved for!
Hi, I am after one of the bags in 21K season but it ‘s so difficult to find I tried to contact my SA in Selfridges but they don’t seem to have it. Can I have your SA contact details in Bond Street?
 
I’ll send you their info. They’re from the Bond street boutique.

Also just FYI, I’m not an expert (unlike some others here lol), but they might only tell you if they have any in stock of the exact bag you’re after, and put it on hold for you if you’re able to pop by the store on the day.

In my case, my last bag purchase was during lockdown, so that might have been different then, but I told my SA I was after the mini, which they acknowledged, and then it only took them a few weeks before they told me they had one available in the exact colour and hardware I wanted.

Good luck; Hope they have what you saved for!
Can you send me their info as well?
 
Anyone know which boutiques are still offering remote sales?

I don't think there is a blanket policy in place for remote sales. I paid for a jacket remotely last month (I popped into Walton Street, intentionally did not bring my credit card with me, and then got caught out as I fell in love with said jacket!!!!!) The cashier emailed me a payment link the next day. Virtual appointments are still happening for clients, so I think remote sales are here to stay in some shape or form.
 
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Purchased this gunmetal rectangular mini in person and my SA shipped it out VAT free for me. Saves me the hassle and it has arrived safely at my sister’s.
Did you get this from new Bond Street?!?! I was offered this bag from my SA in NBS but im a first time buyer and couldn't get to the store that day so I couldn't get it. soooo sad
 
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