I understand that selling Chanel bags is an everyday thing to the SAs so they might feel indifferent, but it sure is not an everyday thing for me, in fact, it is quite special to me since I do not drop large amount of money on handbags regularly anymore after downsizing my collection substantially. (Except to get 2 forever pieces within these 2 months.
Sad to say some SAs treat their non-regular customers quite poorly, and I have had such an encounter while hunting for a shiny caviar in one of the boutiques I have visited. I refuse to be treated like a beggar while I am spending this amount on a handbag, I feel that shopping for a luxury handbag entails the whole experience, sadly not all SAs can provide that. If the SA you work with does not want to be helpful, look for another one, there is no reason to stay loyal to her at all. Don’t let that certain SA make you feel uncomfortable to visit the boutique, you have done nothing wrong, after all you are paying a large amount for a woc, it is only fair that you want to have a bag that you love.
To be honest with you I got impatient of waiting, I was about to get the lambskin woc since I am sure that it will be shiny and soft, luckily I asked to see the caviar first before giving in to lambskin, and the SA brought out a shiny one. If you don’t mind lambskin, it is a great alternative.
Thank you, and a good evening to you!

I do hope you’ll find a lovely SA who is willing to help you.