Hi all, just wanna give you an update that I just returned my Chanel bag

. The SA kept telling me all caviar leather in collection line such as WOCs, classic flap are the same. She said it’s thicker and more rough. I told her that I know I’m looking for the little more shiny and not too rough one and she said it will become shiny and soft after we use. To be honest I don’t want to be picky but it feels very dry and rough. But what she was saying like for sure next one will be the same. What do you think? Please let me know thank you.