Yes I'm in TO. I believe you are referring to Kaner (same building where winners is). I used to take all my loubis at him for the sole protector but last time I was dissapointed as I took a pair of Daffs to get them coloured from brown to black and when I got them back the leather was so scratchedand the black had gotten on the sole
(( but for the sole protector he is a pro. So I'm kinda afraid because it's lamb and the leather gets scratched so easily. But I did use the Michael Kors leather cleaner and it worked a little bit... Thank you anyways
)
It was the other one Luna Prima. Haven't been there in years Bay Bloor Shoe & Handbag repair in the little walk through mall between Bay & Belair. Hermes recommended them as well as Chanel. Holts & Harry Rosen sent their repairs there too. Check and see if there are masses of bags & boxes on the floor not sure if they still do the repairs for those stores now.
So sorry about you had problems w/ Kaner. It's sad when something you value and try to maintain gets damaged by a repair person. Sigh!
Years ago Chanel on Bloor recommend Meltonian All Purpose Cleaner & Conditioner, the manager brought out his own bottle and showed me what to get. Thanks for the MK recommendation I'll look for that too.