Hi all. Assuming that the boutique in Chanel will help me with everything I am looking for, I am looking to purchase several bags which means I will have to pay with more than one credit card. Do you know if they will accept two credit cards on a single transaction? I know they do this in the states but not sure if they allow it in Rome. Any experiences out there?
Chanel in italy
- Thread starter gigisunsetblue
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Hi! When I was in Rome, they did accept two credits on a single transaction. Good luck!! [emoji16][emoji16]
They have no issue accepting more than one cards for payment. Mixture of cash and credit card payment is fine too.
However, do note that there may be a limit on the number of bags you may buy per passport. As such, each credit card used for payment must bear the same name as the passport, e.g. you can't use your friend's passport to buy and pay using your credit card.
Great thanks so much for this info. I am assuming that if I use 2 cards, I can request the VAT return to be on either of the cards used?
Yup. VAT refund by credit card is strictly paid to the person through the credit card used for the specific bill.
Hello! I am looking to purchase a classic flap bag from Rome (by the Spanish Steps). It is looking like there is a bit of a mixed review here. Is there a definitive answer for 2016? Should I also call them a week before I plan to buy or should I just show up and pray they have them in stock. Any one have a recent SA name?
Thanks!
Thanks!
So from what I've gathered, it doesn't matter if you call because they will say it is out of stock no matter what. I am going to Rome in April and realized that may be after the price increase so I just bought it in the U.S tax free. Yes yes, you can all gasp and tell me I made a horrible mistake but I would rather buy it before the price increase.
Now to answer your questions, intitally when I thought of buying it in Rome, I used IG to see posts that got tagged with "Chanel - Piazza di Spagna" and asked recent purchasers what their shopping experience was like and if they had a SA they recommended. One gave me a name of a gentleman named Emiliano and another just gave me a description of a lady in her 30s with short blonde hair. My plan B was to ask my hotel concierge to connect me to a friendly Chanel SA. I am fortunately staying at a 5 star hotel so I wanted to assume that they know some sales associates since luxury hotels do assist with personal shopping.
But now none of this matters to me so I want to pass on my thoughts and knowledge to tPF folks. Best of luck and let me know how it goes!!
I just got back from Italy, and had a quite good experience shopping at Chanel in Milan. After reading this thread I was full on freaking out that they would not have the bag i wanted in stock, the SAs would be mean; I have never shopped at a Chanel boutique before... blah blah blah
Based on all the recommendations in this thread I tried my hardest to look presentable, but as expected I totally failed; since I literally got off the plane after total of nearly 17 hours flight and transit, I did change my clothes, but it was cold so I had a cozy fluffy jacket on any way; my hair was probably greasy; I did not have one designer thing hang on my body, plus i have a Long champ bag with me that held a ton of my travel stuff. I walked in the store quite nervous, but everyone there was so nice that i got comfortable. I asked to see the mini and the small boy bag; they are well stocked there; they have the square mini in many colors (but not the rectangular mini as expected); they have the newest Boy bag which was stunning but unfortunately in lamb and the strap was too long for me (with the mini the SA showed me how to "shorten" the strap). My SA also brought out other bags that i might like. I ended up bought a square mini in black, not remembering the name though it was slightly more expensive than the regular square mini, priced at 2580 euros I think it was in the Fall/winter collection, IN CARVIAR LEATHER which i was soon happy about since clumsy me wouldn't be able to deal with lamb skin.
My husband and I was offer drink after I said I would take the bag. Then I asked to see more card cases and wallet but nothing "spoke to me".
The only thing is that my SA didn't speak good English, but she tried really hard to understand me and when she couldn't she even asked someone else to translate. She had to leave early before my transaction was done, which i didn't get, since it was about 11 AM. The guy who was handling my payment was a little rude, he got annoyed when i got too excited and kept giving him the wrong amount of cash.
In the end I was very happy with my purchase, and if i had a little more time I would have checked out the WOC, but i couldnt go to the store in florence and Rome; plus i wasn't in love with the colors of the WOC in this latest collection any way; so I ended up spent my money on a prada galleria bag.
My tips would be knowing exactly what you want, but be open minded, be easy going and don't get irritated when they don't understand you or don't have exactly what you want. Some mentioned Chanel in Italy has racist staffs that discriminate Chinese, but i'm not Chinese but I'm Asian and didn't have to deal with discrimination at all; there was a chinese lady in the store she was buying 3-4 Chanel bags I'm sure she wasn't being discriminated. Oh and I got to the store really early at about 10-10h30 so I didn't have to wait to be serviced at all.
I hope telling my experience help some of you
Based on all the recommendations in this thread I tried my hardest to look presentable, but as expected I totally failed; since I literally got off the plane after total of nearly 17 hours flight and transit, I did change my clothes, but it was cold so I had a cozy fluffy jacket on any way; my hair was probably greasy; I did not have one designer thing hang on my body, plus i have a Long champ bag with me that held a ton of my travel stuff. I walked in the store quite nervous, but everyone there was so nice that i got comfortable. I asked to see the mini and the small boy bag; they are well stocked there; they have the square mini in many colors (but not the rectangular mini as expected); they have the newest Boy bag which was stunning but unfortunately in lamb and the strap was too long for me (with the mini the SA showed me how to "shorten" the strap). My SA also brought out other bags that i might like. I ended up bought a square mini in black, not remembering the name though it was slightly more expensive than the regular square mini, priced at 2580 euros I think it was in the Fall/winter collection, IN CARVIAR LEATHER which i was soon happy about since clumsy me wouldn't be able to deal with lamb skin.
My husband and I was offer drink after I said I would take the bag. Then I asked to see more card cases and wallet but nothing "spoke to me".
The only thing is that my SA didn't speak good English, but she tried really hard to understand me and when she couldn't she even asked someone else to translate. She had to leave early before my transaction was done, which i didn't get, since it was about 11 AM. The guy who was handling my payment was a little rude, he got annoyed when i got too excited and kept giving him the wrong amount of cash.
In the end I was very happy with my purchase, and if i had a little more time I would have checked out the WOC, but i couldnt go to the store in florence and Rome; plus i wasn't in love with the colors of the WOC in this latest collection any way; so I ended up spent my money on a prada galleria bag.
My tips would be knowing exactly what you want, but be open minded, be easy going and don't get irritated when they don't understand you or don't have exactly what you want. Some mentioned Chanel in Italy has racist staffs that discriminate Chinese, but i'm not Chinese but I'm Asian and didn't have to deal with discrimination at all; there was a chinese lady in the store she was buying 3-4 Chanel bags I'm sure she wasn't being discriminated. Oh and I got to the store really early at about 10-10h30 so I didn't have to wait to be serviced at all.
I hope telling my experience help some of you
I just got back from Italy, and had a quite good experience shopping at Chanel in Milan. After reading this thread I was full on freaking out that they would not have the bag i wanted in stock, the SAs would be mean; I have never shopped at a Chanel boutique before... blah blah blah
Based on all the recommendations in this thread I tried my hardest to look presentable, but as expected I totally failed; since I literally got off the plane after total of nearly 17 hours flight and transit, I did change my clothes, but it was cold so I had a cozy fluffy jacket on any way; my hair was probably greasy; I did not have one designer thing hang on my body, plus i have a Long champ bag with me that held a ton of my travel stuff. I walked in the store quite nervous, but everyone there was so nice that i got comfortable. I asked to see the mini and the small boy bag; they are well stocked there; they have the square mini in many colors (but not the rectangular mini as expected); they have the newest Boy bag which was stunning but unfortunately in lamb and the strap was too long for me (with the mini the SA showed me how to "shorten" the strap). My SA also brought out other bags that i might like. I ended up bought a square mini in black, not remembering the name though it was slightly more expensive than the regular square mini, priced at 2580 euros I think it was in the Fall/winter collection, IN CARVIAR LEATHER which i was soon happy about since clumsy me wouldn't be able to deal with lamb skin.
My husband and I was offer drink after I said I would take the bag. Then I asked to see more card cases and wallet but nothing "spoke to me".
The only thing is that my SA didn't speak good English, but she tried really hard to understand me and when she couldn't she even asked someone else to translate. She had to leave early before my transaction was done, which i didn't get, since it was about 11 AM. The guy who was handling my payment was a little rude, he got annoyed when i got too excited and kept giving him the wrong amount of cash.
In the end I was very happy with my purchase, and if i had a little more time I would have checked out the WOC, but i couldnt go to the store in florence and Rome; plus i wasn't in love with the colors of the WOC in this latest collection any way; so I ended up spent my money on a prada galleria bag.
My tips would be knowing exactly what you want, but be open minded, be easy going and don't get irritated when they don't understand you or don't have exactly what you want. Some mentioned Chanel in Italy has racist staffs that discriminate Chinese, but i'm not Chinese but I'm Asian and didn't have to deal with discrimination at all; there was a chinese lady in the store she was buying 3-4 Chanel bags I'm sure she wasn't being discriminated. Oh and I got to the store really early at about 10-10h30 so I didn't have to wait to be serviced at all.
I hope telling my experience help some of you
It's amazing you had a great experience. Congrats on your purchase
I think people tend to have better luck in Milan (apparently the stock is better there as well). People tend to have bad luck in Rome and Florence, well, doesn't have anything from what others have shared.It's amazing you had a great experience. Congrats on your purchase
The day I was there they have pretty everything from the new collection (Spring act I), and quite some cruise 2016
. I didn't get to go to the store in Rome, so i can't compare I wish I did.I'm going to Milan in April! What are the chances of picking up a black medium chevron boy? If I call earlier do they hold pieces at all there?
Hi there,
Thank you for all of the informative feedback. It will definitely come in handy when I visit next week. Does anybody have a SA in Rome or Florence and their best contact info that they would kindly share? Thank you so much!!
Thank you for all of the informative feedback. It will definitely come in handy when I visit next week. Does anybody have a SA in Rome or Florence and their best contact info that they would kindly share? Thank you so much!!
Yes! Does anyone have a SA in Rome? I will be traveling there this summer and would love to connect with one! Thank you!