Chanel Fall Winter 18/19

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I remember mentioning a true red mini for the upcoming Cruise collection, available from November.
Thank you bibi, I can always count on you :tup: Is november the next time minis will be available? Or will there be another mini collection before november?
Do you know when there will be more information on the exact color? (I have mostly been into Hermes and Valentino before, so I dont know the Chanel calender yet :lol:
 
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O no that is so horrible! Do you know if this was a true policy or just the SA and store being terrible people! So sorry this happened to you!
Thank you for understanding x, I have never heard of this policy before but that could be something new they have just implemented. I asked an SA for a proof of this policy in writing but she kept quiet. Then I kindly requested to speak to the manager - he didn't come out to talk to me. They made me feel like an intruder. The only thing I can say now I will never shop at Selfridges again, they should be ashamed. They shouldn't talk to anyone like that, very bad attitude, plus in the front of everyone. Well, at least the bag is with me.
 
Thank you for understanding x, I have never heard of this policy before but that could be something new they have just implemented. I asked an SA for a proof of this policy in writing but she kept quiet. Then I kindly requested to speak to the manager - he didn't come out to talk to me. They made me feel like an intruder. The only thing I can say now I will never shop at Selfridges again, they should be ashamed. They shouldn't talk to anyone like that, very bad attitude, plus in the front of everyone. Well, at least the bag is with me.

I think I’ve heard about this from more than one TPFer years ago. You’re not the first one whom got treated like this from Chanel. I guess it’s their unspoken rules.
 
Thank you bibi, I can always count on you :tup: Is november the next time minis will be available? Or will there be another mini collection before november?
Do you know when there will be more information on the exact color? (I have mostly been into Hermes and Valentino before, so I dont know the Chanel calender yet :lol:
Not sure if there will be mini's before the Cruise collection, haven't heard or read it. I've read about the colors on this thread when members started asking about red (of course :wink:) if you have the time and patience start reading this thread from the beginning.
 
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Wanted to share a quick picture of the plain black caviar medium size vanity case from this season. I was so excited about this color and size because it has been on my wishlist for months and months! However, I found the caviar leather to be quite dull and soft (in my opinion) and I didn't love it. Considering the price increase, the unexpected sales tax on the purchase, and the fact that I wasn't 100% in love with it, I decided to send it back :sad:

Normally I wouldn't post a picture of a bag that I've decided to return, but hopefully this will help anyone who is curious about the leather on the plain (non-unicorn) vanity cases this season.

View attachment 4138987

Hi, where did you get this bag, a Chanel store or Saks/NM or? Is this 18P or 18B?

Thanks!
 
I know I’m late replying but the local presence laws changed around sales tax. Most stores now require sales tax unless you live in a state that doesn’t have it.
Yes that does seem to be the case, unfortunately! Thank you for letting me know!

That's too bad, it looks nice in the picture. I wonder how different the leather is to the unicorn version? Is this black grained lamb?
I am unsure if it is lamb or possibly even goat. But the caviar grains are definitely wider, flatter, and softer than my other bags. I am a bit picky about the type of caviar leather I like, though, so I'm sure there will be those who like this leather! In my case, I was hoping for something with more of a small pebble sheen if that makes sense.

Hi, where did you get this bag, a Chanel store or Saks/NM or? Is this 18P or 18B?
Thanks!
From Saks! I was told that NM didn't get this plain black color in in the medium size. And I didn't take a picture of the tag I'm sorry, so I can't recall if it was 18P or 18B :whut:
 
Yes I Did :smile: But .... I have been treated very badly and It was the worst experience I have ever had in my life. I was close to leave the store without the bag (because in the end they did a favour to me) with tears in my eyes. I am feeling sad now even though I have got a bag. I didn't know that Chanel won't sell you a bag if in the last year you returned 2 items. Last year I returned a rectangular mini with glitter. When I got home I realised that it is not for me so I returned it. Then in March I bought a square mini which turned out to be defective. Chanel sent it off to their leather surgeons tried get an opinio and eventually Chanel refunded money to me because the defect couldn't be fixed.

Initially the sale lady was very nice to me and I understand it wasn't her fault. But she told me I am not allowed to shop Chanel again!!! Maybe in a years time because I bought a bag in less than 6 months ago. so i asked why I cannot shop? Is it because I returned one bag then another defective bag? She didn't want to tell me but it was obvious. I stayed strong and I explained what happened in the last year and also that i wasn't aware of this policy. Then she said I can come back in 2 weeks time! (????) this didn't make sense therefore I told her That the bag will be sold out and she just said that I cannot shop anytime soon. I asked for a manager, he didn't come out. The lady spoke to someone on the back about my case. She came out saying they will do exemption today and sell it to me... I felt horrible and it happened in front of so many people. I don't think I will buy Chanel again from the store, only pre loved route in the future. It was th worst experience ever :sad:
I am sorry about a rant. When I get home I will do a little unboxing. The colour is very vibrant and rich. I would say it is more pink than red.
Sorry you went thru such bad experience. Never heard of such policy, perhaps SAs made it up, wanted to sell to next clients. I would ask to see the written policy if such policy existence. Also, reach out (email or call) to Chanel corporate office to inquire about such policy. Btw, Chanel (boutiques) usually email to survey the purchases experience. (If u provided your email at checkout) Look out for that email.

Hope you are enjoying your new bag.
 
Yes I Did :smile: But .... I have been treated very badly and It was the worst experience I have ever had in my life. I was close to leave the store without the bag (because in the end they did a favour to me) with tears in my eyes. I am feeling sad now even though I have got a bag. I didn't know that Chanel won't sell you a bag if in the last year you returned 2 items. Last year I returned a rectangular mini with glitter. When I got home I realised that it is not for me so I returned it. Then in March I bought a square mini which turned out to be defective. Chanel sent it off to their leather surgeons tried get an opinio and eventually Chanel refunded money to me because the defect couldn't be fixed.

Initially the sale lady was very nice to me and I understand it wasn't her fault. But she told me I am not allowed to shop Chanel again!!! Maybe in a years time because I bought a bag in less than 6 months ago. so i asked why I cannot shop? Is it because I returned one bag then another defective bag? She didn't want to tell me but it was obvious. I stayed strong and I explained what happened in the last year and also that i wasn't aware of this policy. Then she said I can come back in 2 weeks time! (????) this didn't make sense therefore I told her That the bag will be sold out and she just said that I cannot shop anytime soon. I asked for a manager, he didn't come out. The lady spoke to someone on the back about my case. She came out saying they will do exemption today and sell it to me... I felt horrible and it happened in front of so many people. I don't think I will buy Chanel again from the store, only pre loved route in the future. It was th worst experience ever :sad:
I am sorry about a rant. When I get home I will do a little unboxing. The colour is very vibrant and rich. I would say it is more pink than red.
I am so sorry this happened to you. I’m in the UK and this supposed policy is not something I’ve ever heard of before. It sounds like they just make things up as they go along. I would complain to both Chanel and Selfridges. It simply isn’t acceptable to treat customers in this way whether you’re paying £20 or £2000 for an item. I hate the way we are sometimes made to feel as if we doing them a favour purchasing a piece...

Anyway the main thing is that you got the mini which is stunning :heart::loveeyes:
Glad you got a beautiful mini :drinks:
 
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