Chanel Fall Winter 18/19

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Did you get a chance to go by the boutique today?

I did, bright and early!
Took a bit of time to get help but then I was helped by a lovely SA “on loan” there from Frankfurt. They only had a mini in lizard but I tried that and it fit very well. He said they might be getting some more on Monday, and they would call me then cause we’re going up to north Sjælland.

What’s interesting is that he said there was a waitlist, when my impression was that European boutiques don’t do that.

Oh and I also tried some 2.55 styles which I’m interested in but probably going to find preloved because of price, but they had a lovely large(227?) chevron calf in all black that was so nice[emoji4]

Also your so sweet for checking up on me here!
 
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Hello! I am so upset:sad: In the UK all minis (except t navy) are sold out. I arrived at 10.20am and in 20 min black and dark minis were sold out. Well... no mini for me this season :sad:
Hello! I am so upset:sad: In the UK all minis (except t navy) are sold out. I arrived at 10.20am and in 20 min black and dark minis were sold out. Well... no mini for me this season :sad:
I am so sorry. That is frustrating. Which mini did you want?
 
I am so sorry. That is frustrating. Which mini did you want?
Thank you xx I am looking for a mini in black or dark pink in rectangular or square shape (second option). I am at the selfridges and they have only 1 black square mini but the leather is not shinning and quilts are flat. Is this normal for leather in this season?
 
I did, bright and early!
Took a bit of time to get help but then I was helped by a lovely SA “on loan” there from Frankfurt. They only had a mini in lizard but I tried that and it fit very well. He said they might be getting some more on Monday, and they would call me then cause we’re going up to north Sjælland.

What’s interesting is that he said there was a waitlist, when my impression was that European boutiques don’t do that.

Oh and I also tried some 2.55 styles which I’m interested in but probably going to find preloved because of price, but they had a lovely large(227?) chevron calf in all black that was so nice[emoji4]

Also your so sweet for checking up on me here!
Hope you’ll get a good one on monday! :hugs:I cant figure out, if they actually received the 18b but just aren’t allowed to sell it yet, or if they haven’t received it. Did he mention anything to you? It would be nice if one was able to go see the items on beforehand, like in the USA where you can go see the colors a few days before release.
 
Did you get it?
Yes I Did :) But .... I have been treated very badly and It was the worst experience I have ever had in my life. I was close to leave the store without the bag (because in the end they did a favour to me) with tears in my eyes. I am feeling sad now even though I have got a bag. I didn't know that Chanel won't sell you a bag if in the last year you returned 2 items. Last year I returned a rectangular mini with glitter. When I got home I realised that it is not for me so I returned it. Then in March I bought a square mini which turned out to be defective. Chanel sent it off to their leather surgeons tried get an opinio and eventually Chanel refunded money to me because the defect couldn't be fixed.

Initially the sale lady was very nice to me and I understand it wasn't her fault. But she told me I am not allowed to shop Chanel again!!! Maybe in a years time because I bought a bag in less than 6 months ago. so i asked why I cannot shop? Is it because I returned one bag then another defective bag? She didn't want to tell me but it was obvious. I stayed strong and I explained what happened in the last year and also that i wasn't aware of this policy. Then she said I can come back in 2 weeks time! (????) this didn't make sense therefore I told her That the bag will be sold out and she just said that I cannot shop anytime soon. I asked for a manager, he didn't come out. The lady spoke to someone on the back about my case. She came out saying they will do exemption today and sell it to me... I felt horrible and it happened in front of so many people. I don't think I will buy Chanel again from the store, only pre loved route in the future. It was th worst experience ever :(
I am sorry about a rant. When I get home I will do a little unboxing. The colour is very vibrant and rich. I would say it is more pink than red.
 
Yes I Did :smile: But .... I have been treated very badly and It was the worst experience I have ever had in my life. I was close to leave the store without the bag (because in the end they did a favour to me) with tears in my eyes. I am feeling sad now even though I have got a bag. I didn't know that Chanel won't sell you a bag if in the last year you returned 2 items. Last year I returned a rectangular mini with glitter. When I got home I realised that it is not for me so I returned it. Then in March I bought a square mini which turned out to be defective. Chanel sent it off to their leather surgeons tried get an opinio and eventually Chanel refunded money to me because the defect couldn't be fixed.

Initially the sale lady was very nice to me and I understand it wasn't her fault. But she told me I am not allowed to shop Chanel again!!! Maybe in a years time because I bought a bag in less than 6 months ago. so i asked why I cannot shop? Is it because I returned one bag then another defective bag? She didn't want to tell me but it was obvious. I stayed strong and I explained what happened in the last year and also that i wasn't aware of this policy. Then she said I can come back in 2 weeks time! (????) this didn't make sense therefore I told her That the bag will be sold out and she just said that I cannot shop anytime soon. I asked for a manager, he didn't come out. The lady spoke to someone on the back about my case. She came out saying they will do exemption today and sell it to me... I felt horrible and it happened in front of so many people. I don't think I will buy Chanel again from the store, only pre loved route in the future. It was th worst experience ever :sad:
I am sorry about a rant. When I get home I will do a little unboxing. The colour is very vibrant and rich. I would say it is more pink than red.


O no that is so horrible! Do you know if this was a true policy or just the SA and store being terrible people! So sorry this happened to you!
 
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