Chanel Factory 5 Collection

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Was the box tampered?

Nope, they literally sent an empty box with a sample and then another with an invoice for what's supposed to be a gift but is empty. I chatted on Chanel.com asking what the gift would have been and it's supposedly something that would have came with the Factory 5 products. No idea why it's empty though.
 
Thank you for your comment, and hopefully you will your items soon

idk because I was in such a hurry I didn't even sign into my account and checked out as a guest, so it won't let me check it. I did however use the chat because I had a question and the lady said its "on hold" and that it just means its waiting to be shipped. That sounds promising, right?
 
Nope, they literally sent an empty box with a sample and then another with an invoice for what's supposed to be a gift but is empty. I chatted on Chanel.com asking what the gift would have been and it's supposedly something that would have came with the Factory 5 products. No idea why it's empty though.
I received an empty box with a paper bag in it, such a waste of resources.
So true…Anyone find it odd that some are not getting boxes for their bag purchases (for $6, 7, 8K) due to a box shortage and then they are sending random boxes for the factory 5 purchases.

I didn’t get an empty box but each purchase came in a separate Chanel box and each was shipped separately …so much for conservation.
 
As everyone is looking for water bottles, I’m looking to see if anyone knows any SA/beauty advisors that has the factory 5 colorful posters? I already have pink and green and would love to collect the rest of the colors! TIA
 
Am curious if anyone has a rundown of the various gifts with purchase and the qualification to receive them? I’ve seen the little mesh bag and the cake accessories but nothing comprehensive.
 
Am curious if anyone has a rundown of the various gifts with purchase and the qualification to receive them? I’ve seen the little mesh bag and the cake accessories but nothing comprehensive.
the gifts for this collection are the mesh reusable bag, black & white candles, cupcake toppers, a coloring book / collection catalog, posters, and two different perfume samples of no. 5 (eau de parfum and l'eau) - unfortunately don't know the qualification to receive them (have heard different things - some people said no minimum, some people said purchase 5 items or more, etc.)
 
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So true…Anyone find it odd that some are not getting boxes for their bag purchases (for $6, 7, 8K) due to a box shortage and then they are sending random boxes for the factory 5 purchases.

Did they send an empty black Chanel box that’s usually used for bags? If so maybe there’s a glitch in Chanel’s system and they are mistaking sending bag boxes to the wrong clients? Once the bag boxes are restocked they are supposed to send the (empty) box to clients who have purchased a bag without a box. But those are supposed to be sent out by each SA, who has a list of clients that lack boxes, so I don’t know how that glitch could happen…

Am curious if anyone has a rundown of the various gifts with purchase and the qualification to receive them? I’ve seen the little mesh bag and the cake accessories but nothing comprehensive.

As far as I can tell from my local boutique and IG:

- birthday candles
- cupcake toppers
- poster
- net bag
- No.5 mini sample with bottle
- No. 5 l’eau sample with bottle
- coloring book

The qualification for my boutique seems to just be first come first served until they run out. As in, when they had every free gift in stock, everybody that purchased any factory no.5 stuff, regardless of amount, got every gift, then as they ran out of candles and cupcake toppers, everybody else got the remaining gifts.
 
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Did they send an empty black Chanel box that’s usually used for bags? If so maybe there’s a glitch in Chanel’s system and they are mistaking sending bag boxes to the wrong clients? Once the bag boxes are restocked they are supposed to send the (empty) box to clients who have purchased a bag without a box. But those are supposed to be sent out by each SA, who has a list of clients that lack boxes, so I don’t know how that glitch could happen…



As far as I can tell from my local boutique and IG:

- birthday candles
- cupcake toppers
- poster
- net bag
- No.5 mini sample with bottle
- No. 5 l’eau sample with bottle
- coloring book
Oh no…Chanel boxes that are used for cosmetic purchases. My point was that they clearly have a glut of cosmetic boxes and a shortage for bags. Just seems mismanaged…
 
Oh no…Chanel boxes that are used for cosmetic purchases. My point was that they clearly have a glut of cosmetic boxes and a shortage for bags. Just seems mismanaged…

Oh haha, yeah, lately Chanel seems to run out of boxes with every new collection, it’s like they haven’t caught on yet that their bags sell really well XD

Joking. I wonder if this means their beauty line is underperforming expectations, and that’s why they have a surplus of boxes.
 
the gifts for this collection are the mesh reusable bag, black & white candles, cupcake toppers, a coloring book / collection catalog, posters, and two different perfume samples of no. 5 (eau de parfum and l'eau) - unfortunately don't know the qualification to receive them (have heard different things - some people said no minimum, some people said purchase 5 items or more, etc.)
Did they send an empty black Chanel box that’s usually used for bags? If so maybe there’s a glitch in Chanel’s system and they are mistaking sending bag boxes to the wrong clients? Once the bag boxes are restocked they are supposed to send the (empty) box to clients who have purchased a bag without a box. But those are supposed to be sent out by each SA, who has a list of clients that lack boxes, so I don’t know how that glitch could happen…



As far as I can tell from my local boutique and IG:

- birthday candles
- cupcake toppers
- poster
- net bag
- No.5 mini sample with bottle
- No. 5 l’eau sample with bottle
- coloring book

The qualification for my boutique seems to just be first come first served until they run out. As in, when they had every free gift in stock, everybody that purchased any factory no.5 stuff, regardless of amount, got every gift, then as they ran out of candles and cupcake toppers, everybody else got the remaining gifts.

thanks! I did all my purchasing so piecemeal, I’m curious what will show up when my items arrive as I never ordered more than two items at any given time.
 
Oh haha, yeah, lately Chanel seems to run out of boxes with every new collection, it’s like they haven’t caught on yet that their bags sell really well XD

Joking. I wonder if this means their beauty line is underperforming expectations, and that’s why they have a surplus of boxes.
I only received one box from the online store in Canada that contained the bath tablets tin and free samples. The other white Chanel beauty bags contained the Mystery Box and Paint Can separately, no box though. I think they don't have a box in that size. Also the paper bags came with it that said Chanel No. 5
 
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