Thanks for asking,
@sunshineshiney. I do have fantastic news! The 2 sides of the bracelet were found and returned to me—separately so read on (it’s a long story). It was the most bizarre thing that ever happened to me. I meant to share this news sooner but I think I’ve got PTSD as a result of this experience. Every time I thought of popping by the forum to share, I just couldn’t bring myself to write anything. It was such an upsetting incident.
Anyhow, I lost my bracelet on Thursday, May 26th. I pretty much wrote it off as lost forever somewhere between my office building, the underground tunnel under the office, the subway and the commuter train. I only go into the office once a week on Thursdays. So the following Thursday I went into the office, entered the office building through the underground tunnel from the subway. BTW, I even went to the Lost & Found office at the commuter train building before work and inquired about my bracelet—no luck. Then around 10:45 am, I went back through the tunnel with a couple of colleagues to go to Starbucks and then returned the same way. You may be wondering why this is important. Well, I walked past the entrance between the tunnel and the subway 3 times by then. People can only enter the tunnel from the subway corridor if they have a security pass. There is a security desk there and before the pandemic, there would be a security officer sitting there. Now no one sits there. Then when I was leaving in the afternoon to go home, as I approached this security desk I noticed something on top of it. I couldn’t see what it was from a distant and as I got closer and closer, I didn’t want to get my hopes up. Then I saw this…
View attachment 5576231
Can you believe it? It’s been a week and somehow a Good Samaritan left it there. I don’t know if it was sitting there all week and I missed it when I walked by several times or someone found it just that afternoon. Anyhow, this gave me idea to make a lost poster. I
went back to the office to make one and used the photo of the half bracelet that was found. I posted 30 posters on all the floors in my office, the tunnel and snuck a few into the subway corridor as well.
The next morning, I saw that someone had texted me during the night about finding the other side of my bracelet!!! I know it’s totally UNBELIEVABLE! I’m in awe of the generosity, integrity and kindness of Torontonians. Human kindness still exists! A cleaner that works in a different building but shares the same tunnel as my office building found the other half bracelet the day I lost it but it wasn’t until she saw the poster that she knew where to contact the owner. I picked it up the next day and gave her a small gift. She only works the evening shifts. She said she waited about 20 minutes when she first found it to see if anyone was coming back for it. I sent an email to her employer to commend her helpfulness and integrity.
So here it is the unbelievable but true story of how the 2 parts of the bracelet were returned. I was in touch with my SA when I first lost it and he was checking to see what they could do. I texted him when I found the first half and he was sending a courier to pick it up and they were going to make me another half. Once I let him know I got the 2 halves back, he sent a courier to pick up and said they have an enhancement to fix the problem. I sent my other 2 Love bracelets in to be inspected as well. They were all sent to NYC. This new one and the pink gold with 10D which also has the new screw system got the enhancement. The WG with 10D is has the old screw system so nothing was done. It took 3 weeks to be returned to me. I haven’t worn any of them yet. Still a little worried but may put it on around the house just to be sure nothing is going to fall off again. I do have to say that my SA has been very supportive throughout the process which makes both my DH and I feel that we may buy Cartier again.
Wish I hadn't made the exchange and definitely are not going for changing it on my other ones, too. 
I know they didn't want people losing screws... but now people are losing whole bracelets.
!!! I truly believed in my heart of hearts it would miraculously return, even though it seemed impossible. I hope the enhancement fully secures your newer Loves. What a happy ending 
.
