Cartier Love bracelet fell off - solutions?

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Chiming in late here…but I just sent my pink rainbow love in for the “screw enhancement” so I will let you all know if it works when I receive it back. I have 3 RG loves. 15 year one is old screw system and have NEVER had a screw even move let alone unscrew. The RG rainbow is 3 years old- and have taken it off only 2 times. Took it off for a third time this February and have been screwing the dang thing multiple times a day- and yes- I know every trick- have been dealing with this for years! The newest 10 diamond- got last June. Had to tighten for about a month after putting back on in Feb, but now it is fine. This new a screw system is a crapshoot! All being said- I LOVE my Loves! And I think I want a 4th one one day!!! If you get another- have it sent in for new screw enhancement immediately- it’s complimentary so Cartier know this is an issue! Actually- this is my second Rainbow Love- cause the first one fell off- 2 times…so some are just not ever gonna work!!!
Did you receive your Love back from the "screw enhancement" yet?

Lately, I have been tightening mine 1-2x a week :tdown:
 
Wouldn’t that be nice if it has some kind of chip embedded inside the metal. No luck yet. I’ve already filed several lost property reports at my office, transit and police. I submitted an insurance claim but haven’t heard back yet. I think this turned me off from future Carter purchases. Just so disappointed. My SA here in Toronto was very sympathetic but there’s nothing he can do (also I bought this one in Honolulu while on vacay). I just hope June and the rest of the year will bring better juju.
Any luck with the Love showing up?

I had a Chanel WOC totally MIA the first week of June, up until two days ago (7.5 weeks total!)
It is currently on it's way back to me.
My situation gave me hope for your Love finding it's way back to you, too :heart:.
 
Thanks for asking, @sunshineshiney. I do have fantastic news! The 2 sides of the bracelet were found and returned to me—separately so read on (it’s a long story). It was the most bizarre thing that ever happened to me. I meant to share this news sooner but I think I’ve got PTSD as a result of this experience. Every time I thought of popping by the forum to share, I just couldn’t bring myself to write anything. It was such an upsetting incident.

Anyhow, I lost my bracelet on Thursday, May 26th. I pretty much wrote it off as lost forever somewhere between my office building, the underground tunnel under the office, the subway and the commuter train. I only go into the office once a week on Thursdays. So the following Thursday I went into the office, entered the office building through the underground tunnel from the subway. BTW, I even went to the Lost & Found office at the commuter train building before work and inquired about my bracelet—no luck. Then around 10:45 am, I went back through the tunnel with a couple of colleagues to go to Starbucks and then returned the same way. You may be wondering why this is important. Well, I walked past the entrance between the tunnel and the subway 3 times by then. People can only enter the tunnel from the subway corridor if they have a security pass. There is a security desk there and before the pandemic, there would be a security officer sitting there. Now no one sits there. Then when I was leaving in the afternoon to go home, as I approached this security desk I noticed something on top of it. I couldn’t see what it was from a distant and as I got closer and closer, I didn’t want to get my hopes up. Then I saw this…

FE9EB8CA-55AA-46A3-B790-F0E6C1960911.jpeg

Can you believe it? It’s been a week and somehow a Good Samaritan left it there. I don’t know if it was sitting there all week and I missed it when I walked by several times or someone found it just that afternoon. Anyhow, this gave me idea to make a lost poster. I
went back to the office to make one and used the photo of the half bracelet that was found. I posted 30 posters on all the floors in my office, the tunnel and snuck a few into the subway corridor as well.

The next morning, I saw that someone had texted me during the night about finding the other side of my bracelet!!! I know it’s totally UNBELIEVABLE! I’m in awe of the generosity, integrity and kindness of Torontonians. Human kindness still exists! A cleaner that works in a different building but shares the same tunnel as my office building found the other half bracelet the day I lost it but it wasn’t until she saw the poster that she knew where to contact the owner. I picked it up the next day and gave her a small gift. She only works the evening shifts. She said she waited about 20 minutes when she first found it to see if anyone was coming back for it. I sent an email to her employer to commend her helpfulness and integrity.

So here it is the unbelievable but true story of how the 2 parts of the bracelet were returned. I was in touch with my SA when I first lost it and he was checking to see what they could do. I texted him when I found the first half and he was sending a courier to pick it up and they were going to make me another half. Once I let him know I got the 2 halves back, he sent a courier to pick up and said they have an enhancement to fix the problem. I sent my other 2 Love bracelets in to be inspected as well. They were all sent to NYC. This new one and the pink gold with 10D which also has the new screw system got the enhancement. The WG with 10D is has the old screw system so nothing was done. It took 3 weeks to be returned to me. I haven’t worn any of them yet. Still a little worried but may put it on around the house just to be sure nothing is going to fall off again. I do have to say that my SA has been very supportive throughout the process which makes both my DH and I feel that we may buy Cartier again.
 
@Fabfashion
What a story! It's a miracle you found it! My advice is to use Loctite!! I can't stress it enough! Once you start stacking, it's the best security. I currently wear the PG 4 diamond and PG 6 diamond Loves and NEVER have to worry about screws coming loose!
Thanks, @Chaton! I sometimes think I dreamt it all up! I don’t think I’m going to stack my Love together again. It was my very first time stacking 2 Love bracelets and wearing them out of the house. My SA said when they bump into each other, it loosens the screws. I don’t want to worry about it all the time. I also think the screws in the new one were already ‘off’ from the beginning as the 3 times I wore it before, the screws would be loose after a few hours of wear. Just glad it’s supposedly ‘fixed’ now. Will give it a test run and see how it goes.
 
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Thanks for asking, @sunshineshiney. I do have fantastic news! The 2 sides of the bracelet were found and returned to me—separately so read on (it’s a long story). It was the most bizarre thing that ever happened to me. I meant to share this news sooner but I think I’ve got PTSD as a result of this experience. Every time I thought of popping by the forum to share, I just couldn’t bring myself to write anything. It was such an upsetting incident.

Anyhow, I lost my bracelet on Thursday, May 26th. I pretty much wrote it off as lost forever somewhere between my office building, the underground tunnel under the office, the subway and the commuter train. I only go into the office once a week on Thursdays. So the following Thursday I went into the office, entered the office building through the underground tunnel from the subway. BTW, I even went to the Lost & Found office at the commuter train building before work and inquired about my bracelet—no luck. Then around 10:45 am, I went back through the tunnel with a couple of colleagues to go to Starbucks and then returned the same way. You may be wondering why this is important. Well, I walked past the entrance between the tunnel and the subway 3 times by then. People can only enter the tunnel from the subway corridor if they have a security pass. There is a security desk there and before the pandemic, there would be a security officer sitting there. Now no one sits there. Then when I was leaving in the afternoon to go home, as I approached this security desk I noticed something on top of it. I couldn’t see what it was from a distant and as I got closer and closer, I didn’t want to get my hopes up. Then I saw this…

View attachment 5576231

Can you believe it? It’s been a week and somehow a Good Samaritan left it there. I don’t know if it was sitting there all week and I missed it when I walked by several times or someone found it just that afternoon. Anyhow, this gave me idea to make a lost poster. I
went back to the office to make one and used the photo of the half bracelet that was found. I posted 30 posters on all the floors in my office, the tunnel and snuck a few into the subway corridor as well.

The next morning, I saw that someone had texted me during the night about finding the other side of my bracelet!!! I know it’s totally UNBELIEVABLE! I’m in awe of the generosity, integrity and kindness of Torontonians. Human kindness still exists! A cleaner that works in a different building but shares the same tunnel as my office building found the other half bracelet the day I lost it but it wasn’t until she saw the poster that she knew where to contact the owner. I picked it up the next day and gave her a small gift. She only works the evening shifts. She said she waited about 20 minutes when she first found it to see if anyone was coming back for it. I sent an email to her employer to commend her helpfulness and integrity.

So here it is the unbelievable but true story of how the 2 parts of the bracelet were returned. I was in touch with my SA when I first lost it and he was checking to see what they could do. I texted him when I found the first half and he was sending a courier to pick it up and they were going to make me another half. Once I let him know I got the 2 halves back, he sent a courier to pick up and said they have an enhancement to fix the problem. I sent my other 2 Love bracelets in to be inspected as well. They were all sent to NYC. This new one and the pink gold with 10D which also has the new screw system got the enhancement. The WG with 10D is has the old screw system so nothing was done. It took 3 weeks to be returned to me. I haven’t worn any of them yet. Still a little worried but may put it on around the house just to be sure nothing is going to fall off again. I do have to say that my SA has been very supportive throughout the process which makes both my DH and I feel that we may buy Cartier again.
omg thank god!!!
 
@Fabfashion :wave: I saw your earlier posts and am so happy to hear that you found your bracelet...both halves! Wonderful story, yay for kind strangers!! :smile:
Thanks, @etoile de mer! I’m still pinching myself. Still a bit skittish about wearing the bracelet though but hopefully the enhancement will hold. I wonder why Cartier doesn’t just update/enhance all the screws on the bracelets before selling them given this known issue.
 
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This is scary to read. I've been wearing my love for 10 years now and it's never fallen off. I do check the screws everyday but never have tightened them. I plan to create the kylie jenner stack of 5 so i'm now really worried its a bad idea due to the screws
 
This is scary to read. I've been wearing my love for 10 years now and it's never fallen off. I do check the screws everyday but never have tightened them. I plan to create the kylie jenner stack of 5 so i'm now really worried its a bad idea due to the screws
@xblackxstarx, if you plan to stack and don’t plan to take them off/on then consider using Loctite like some of the members here do. There are a few threads on that topic. Do share pic of your stack when you get them on.
 
@xblackxstarx, if you plan to stack and don’t plan to take them off/on then consider using Loctite like some of the members here do. There are a few threads on that topic. Do share pic of your stack when you get them on.


So far I only have 2 one cuff and one full bracelet as I'm trying to be 100% about the stack and sizing. As i'm also trying to lose excess weight I gained in my pregnancies I'm also unsure on if I need to be cautious with sizing too big. I'm not sure how much wrist size can change with weight loss but i'm currently in a size 18 love bracelet and cuff and have about 2 stone to lose realistically possibly 3 if i aim for pre pregnancy weight but that may never happen.
At the moment i'm trying to decide if I should get a 17 bracelet or go for a 19 next. I have no idea how much bigger a 19 will be .
I'm stuck on whether to
 
So far I only have 2 one cuff and one full bracelet as I'm trying to be 100% about the stack and sizing. As i'm also trying to lose excess weight I gained in my pregnancies I'm also unsure on if I need to be cautious with sizing too big. I'm not sure how much wrist size can change with weight loss but i'm currently in a size 18 love bracelet and cuff and have about 2 stone to lose realistically possibly 3 if i aim for pre pregnancy weight but that may never happen.
At the moment i'm trying to decide if I should get a 17 bracelet or go for a 19 next. I have no idea how much bigger a 19 will be .
I'm stuck on whether to
You may want to check the stacking thread on the size. I know that if you’re stacking the regular Love bracelet, you’ll want them to be in the same size otherwise they’ll cross over each other. My first bracelet is a 17 then my second is 18. When I tried to wear them together one time, they would roll over one another. May be wait until your weight stabilizes and then decide. I gained about 15 lbs during the pandemic and recently lost it. I noticed that my size 17 bracelet feels a bit more comfortable now. It’s not a huge difference but it just feels a bit better. Also, I think I read somewhere on the forum that if you’re stacking the regular Love with the cuff, the size is a bit different too to get them to be the same diameter. Good luck!
 
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