Thank you Arlene, I'll talk to SA to see what she says.
This is the photo of the stitching and leather on my new bag, I don't think there's a tear but it's kind of frayed. The other stitching is pretty seamless. Not sure what to do!!
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Thank you Arlene, I'll talk to SA to see what she says.
This is the photo of the stitching and leather on my new bag, I don't think there's a tear but it's kind of frayed. The other stitching is pretty seamless. Not sure what to do!!
This is how my beige looked. How long have you had the bag for? What size is it?
I just bought it on the 18th but it's been in the box this whole time since my family came in and did not approve when I mentioned I wanted to buy it, this is the M/L and it still has its tags on!
This is the photo of the stitching and leather on my new bag, I don't think there's a tear but it's kind of frayed. The other stitching is pretty seamless. Not sure what to do!!
I'm not seeing where it's frayed but really trying to see......
Also found a loose seam on the interior, literally hanging by a thread! Tell me this doesn't happen over time, I haven't even used the bag yet!
Also found a loose seam on the interior, literally hanging by a thread! Tell me this doesn't happen over time, I haven't even used the bag yet!
I would ask them to fix the loose stitch in the above picture-the other pic looks fine to me. It's so hard to find a bag that is 'perfect' , unless there is another one in stock etc. The loose stitch is a easy fix as the above poster noted. Let us know what they say!
Good news! I was able to exchange the bag, the SA agreed it was a terribly loose Sean. They had shown me one which had unusual white stuff coming out of the threads all over the bag, I was smarter this time and really examined the bag. I asked if they had another one and it was perfect! Can't wait to start using her!!