Caring for Chanel CAVIAR Leather

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hi ladies, I have a big problem about classic flap medium please please help!! i bought it yesterday in chanel boutique but today found the button ( in the middle of CC logo) is not totally horizontal when locked and the hologram sticker has been taken off by someone and lost its stickness... is this normal? means it has been used by others? or it is a displayed bag?
 
hi ladies, I have a big problem about classic flap medium please please help!! i bought it yesterday in chanel boutique but today found the button ( in the middle of CC logo) is not totally horizontal when locked and the hologram sticker has been taken off by someone and lost its stickness... is this normal? means it has been used by others? or it is a displayed bag?

In my opinion the missing hologram sticker would truly concern me. It should be there on a new store bought flap. I bought my jumbo just 2 months ago, and if this happened to me I would march right back and exchange it. Good luck dear.😊
 
hi ladies, I have a big problem about classic flap medium please please help!! i bought it yesterday in chanel boutique but today found the button ( in the middle of CC logo) is not totally horizontal when locked and the hologram sticker has been taken off by someone and lost its stickness... is this normal? means it has been used by others? or it is a displayed bag?
 
In my opinion the missing hologram sticker would truly concern me. It should be there on a new store bought flap. I bought my jumbo just 2 months ago, and if this happened to me I would march right back and exchange it. Good luck dear.😊
thanks a lot for your reply :) how about the button problem? do you think it should be horizontal when locked?
 
hi ladies, I have a big problem about classic flap medium please please help!! i bought it yesterday in chanel boutique but today found the button ( in the middle of CC logo) is not totally horizontal when locked and the hologram sticker has been taken off by someone and lost its stickness... is this normal? means it has been used by others? or it is a displayed bag?

hi ladies, I have a big problem about classic flap medium please please help!! i bought it yesterday in chanel boutique but today found the button ( in the middle of CC logo) is not totally horizontal when locked and the hologram sticker has been taken off by someone and lost its stickness... is this normal? means it has been used by others? or it is a displayed bag?

Hi,
You should take the bag back. There is absolutely no reason a bag should have a hologram sticker that has been removed as well as a wonky turnlock.
 
Hi you guys, I just wanted to thank you again for all the kind support and the encouragement! :-)

When I finally got off the train that night, I ran into the next 24 hours store and bought make up removing wipes (non-alcoholic ones). During the cab ride home I kept a wipe on the stain, hoping it might "draw out" the ink (there was no way to wipe off anything, the ink had already penetrated the leather). No improvement when I arrived home. So I took it to the next level and lathered the stain with my 2-in-1 facial wash by Garnier, it's a fairly new product and combines facial wash + make up remover. Nevertheless, the stain remained the same and my mom started pulling out her industrial bleach ( :wtf: ), so I called it a night, laid the wallet flat open on its back on my bedsheets and went to sleep.

Next morning: The stain was gone!!

The concerned area has lost a bit of the caviar texture, it's not as deeply grained anymore, but the blue ink has completely been neutralized by the facial wash. I'm beyond relieved!

That's the second time now that I've made great experiences with gentle (!!) make up removers when it comes to leather emergencies!
 
Hi you guys, I just wanted to thank you again for all the kind support and the encouragement! :-)

When I finally got off the train that night, I ran into the next 24 hours store and bought make up removing wipes (non-alcoholic ones). During the cab ride home I kept a wipe on the stain, hoping it might "draw out" the ink (there was no way to wipe off anything, the ink had already penetrated the leather). No improvement when I arrived home. So I took it to the next level and lathered the stain with my 2-in-1 facial wash by Garnier, it's a fairly new product and combines facial wash + make up remover. Nevertheless, the stain remained the same and my mom started pulling out her industrial bleach ( :wtf: ), so I called it a night, laid the wallet flat open on its back on my bedsheets and went to sleep.

Next morning: The stain was gone!!

The concerned area has lost a bit of the caviar texture, it's not as deeply grained anymore, but the blue ink has completely been neutralized by the facial wash. I'm beyond relieved!

That's the second time now that I've made great experiences with gentle (!!) make up removers when it comes to leather emergencies!


Yay!!! I'm so glad it worked out for you!
 
Has anyone tried the Zelikovitz top coat on the piping/corners of their caviar bags? (Pls refer to this Balanciaga thread). I've used the top coat on my Balenciaga city with great results. I am wondering if I should try it on my brand new WOC (my only Chanel piece). I plan on using my WOC a lot and would love to try and keep the corners and piping in good condition.

Here is the description of the Zelikovitz Acrylic Leather Sheen Satin top coat (from ebay store): A flexible water repellent coating for dyed or polished leathers leaving a satin finish once dried. Apply by spray, sponge or brush.
 
I had my caviar jumbo in the dust bag and box with the chain inside and when the floors were refinished it was moved and must have shifted and somehow the chain must have slid out somehow and there are now indentations from the chain on several areas on the front, one right near the double CC's...:faint:
I tried to rub them away with my finger with no success. I tried to do a search but couldn't find anything for dents on caviar. Any suggestions?
 
I had my caviar jumbo in the dust bag and box with the chain inside and when the floors were refinished it was moved and must have shifted and somehow the chain must have slid out somehow and there are now indentations from the chain on several areas on the front, one right near the double CC's...:faint:
I tried to rub them away with my finger with no success. I tried to do a search but couldn't find anything for dents on caviar. Any suggestions?

I'm so sorry this happened, maybe it'll lessen over time all on its own. Perhaps if you post a picture someone can give you better advise.
 
I had my caviar jumbo in the dust bag and box with the chain inside and when the floors were refinished it was moved and must have shifted and somehow the chain must have slid out somehow and there are now indentations from the chain on several areas on the front, one right near the double CC's...:faint:
I tried to rub them away with my finger with no success. I tried to do a search but couldn't find anything for dents on caviar. Any suggestions?

Look in the lambskin care section, where you find several mentions by me how to use a professional steamer, a towel, and your fingers for this. Please follow the instructions carefully. :)
 
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