Take it to Chanel for refurbishment. Tell them it's under a year old (might want your receipt). They will advise from there. Best wishes!
Caring for Chanel CAVIAR Leather
- Thread starter elodiel
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Take it to Chanel for refurbishment. Tell them it's under a year old (might want your receipt). They will advise from there. Best wishes!
Thanks for the advice. I phoned the Neiman's where I bought the bag. The SA told me, interestingly, that although peeling at the corners isn't common, it seems to happen more often with the brighter colors. She told me to take it to any Chanel store in Neiman Marcus and they'll send if off for refurbishment, with about a 12-week wait. No problem, I'll do that.Take it to Chanel for refurbishment. Tell them it's under a year old (might want your receipt). They will advise from there. Best wishes!
It's interesting that I also phoned an actual Chanel boutique near my home and the SA's response there was that there's really nothing I can do. I never told him that the purchase was made at a Neiman's instead of a Chanel boutique. His apparent lack of knowledge was not what I anticipated.
I purchased a pre-loved jumbo caviar. Can anyone take a look at this pic and let me know what u think it is and how I should clean it? The one corner has some white in between the caviar. It's very hard to see, but I can't tell if it's leather fading or dirt!
Hi all!
Does anyone have experience or information on Chanel spa in Europe? I heard that the Paris stores will only replace hardwear/chain but not do leather work/cleaning or redying?
I recently bought a beautiful Chanel vintage shopper in caviar and since the corners are worn and the leather is somewhat tired I would really like to send it to Chanel for a spa treatment (chain needs replacement too) but would like to get some more information on where in Europe I should turn for best result!
Guess "worst case senario"
I will have to book a trip to NY and bring it there since that seems to be a great option from what I can read here on the forum! 
Does anyone have experience or information on Chanel spa in Europe? I heard that the Paris stores will only replace hardwear/chain but not do leather work/cleaning or redying?
I recently bought a beautiful Chanel vintage shopper in caviar and since the corners are worn and the leather is somewhat tired I would really like to send it to Chanel for a spa treatment (chain needs replacement too) but would like to get some more information on where in Europe I should turn for best result!
Guess "worst case senario"
I will have to book a trip to NY and bring it there since that seems to be a great option from what I can read here on the forum! 
Caviar is a great leather, but if the bag is not piped, it will wear down. Flaps and GST's are not piped, so there will be wear off if used regularly and put down and rub off will happen. I see it happen more with newer caviar than with old.
Chanel does service caviar and usually it comes back really good!
Chanel does service caviar and usually it comes back really good!
Hi all!
Does anyone have experience or information on Chanel spa in Europe? I heard that the Paris stores will only replace hardwear/chain but not do leather work/cleaning or redying?
I recently bought a beautiful Chanel vintage shopper in caviar and since the corners are worn and the leather is somewhat tired I would really like to send it to Chanel for a spa treatment (chain needs replacement too) but would like to get some more information on where in Europe I should turn for best result!
Guess "worst case senario"
I am sure some one will guild you in Europe.
Or you can come to the states and go to NYC 58th street boutique and drop it off.
@sjunky13
Thanks a lot for your reply! Will bring the bag to France this summer to check it at the Cannes store, if not I guess it will have to be NY! I love this bag and don't want to risk it turning out bad!
You might want to do this a lot sooner than later, since Chanel is doubling the price of refurbishment (at least in the U.S.) as of 1 July.
Thanks for letting me know!! Unfortunatly I won't even make it to France by then - I will get there on the 10th.
Hopefully U.S prices are raised before France prices.. But still, thanks again - at least I now know I probably have do dig deep in my wallet..Hi. I have just purchased a classic flap m/lmin caviar black/gold . And it's gorgeous and shiny but I was checking it and I've noticed a tiny bit where the caviar is peeling / nicked. It's so minor my husband thinks I should keep it and not exchange. As we live 2 hours away from a chanel boutique exchanging will be a hassle. I will post a picture. Your views are appreciated. Thanks.
Are you sure it's not just extra glue on the material? You might want to check for that, as another tpf member found that was the thing she thought was peeling caviar. I hope that's all it is!