Can epsom be spa'd or refurbished?

[Toronto24]

I have seen the other posts about hand sanitizer stains being removed successfully at the spa but on Togo leather. Has anyone has experience with Epsom? Do you think these spots are repairable? TIA

 

[olibelli]

Hi everyone! I was wearing a K25 Epsom Sellier on a flight and very frustratingly the passenger behind me carelessly removed their carry-on from the overhead compartment and completely whacked in to me... hitting the wheels of their luggage against my Kelly which was being worn crossbody angled on my back since my hands were full with other items I was taking off the flight with me.

The scratch isn't visible ALL the time, but now that I can see it, it's all I can see What do I do? Can it be fixed?

 

[SpicyTuna13]

Hi everyone! I was wearing a K25 Epsom Sellier on a flight and very frustratingly the passenger behind me carelessly removed their carry-on from the overhead compartment and completely whacked in to me... hitting the wheels of their luggage against my Kelly which was being worn crossbody angled on my back since my hands were full with other items I was taking off the flight with me.

The scratch isn't visible ALL the time, but now that I can see it, it's all I can see What do I do? Can it be fixed?

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I’m sorry this happened.

Why not take this to H and see what they can do?

 

[waterlily112]

Hi everyone! I was wearing a K25 Epsom Sellier on a flight and very frustratingly the passenger behind me carelessly removed their carry-on from the overhead compartment and completely whacked in to me... hitting the wheels of their luggage against my Kelly which was being worn crossbody angled on my back since my hands were full with other items I was taking off the flight with me.

The scratch isn't visible ALL the time, but now that I can see it, it's all I can see What do I do? Can it be fixed?

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Yikes! Not try to make you feel worse but is there another scratch on the flap too? Thought I saw one on the upper right corner near the top handle. With epsom I'd take it to the boutique to have them assess it, good thing it looks like a superficial scrape than a deep scratch though. Good luck!

 

[I AM GPT]

Hi everyone! I was wearing a K25 Epsom Sellier on a flight and very frustratingly the passenger behind me carelessly removed their carry-on from the overhead compartment and completely whacked in to me... hitting the wheels of their luggage against my Kelly which was being worn crossbody angled on my back since my hands were full with other items I was taking off the flight with me.

The scratch isn't visible ALL the time, but now that I can see it, it's all I can see What do I do? Can it be fixed?

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Very sorry to see this. I always tell people, PLEASE put your bag in the dust bag when traveling. You may be able to control yourself but you can never anticipate other people's foolishness or clumsiness. Hopefully the H Spa can fix this boo boo!

 

[WhiteBus]

I’m sorry this happened.

Why not take this to H and see what they can do?

This is always the best advice and it avoids speculation.
I can understand why you might want to gauge the likelihood of success before you bother to take in,
but the only way to find out for sure is to take it to Hermes.
The artisans can work wonders, so try to be optimistic.

 

[BreezyE]

Hi everyone! I was wearing a K25 Epsom Sellier on a flight and very frustratingly the passenger behind me carelessly removed their carry-on from the overhead compartment and completely whacked in to me... hitting the wheels of their luggage against my Kelly which was being worn crossbody angled on my back since my hands were full with other items I was taking off the flight with me.

The scratch isn't visible ALL the time, but now that I can see it, it's all I can see What do I do? Can it be fixed?

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My Epsom birkin was scratched on a plane also Hermes said I could send it in for a deep conditioning to see if that helped with the scratch or I could have the panel replaced.

I’m sorry you got a scratch. I love to wear my bags all the time so I understand wanting to use it and travel with it.

 

[tonkamama]

Very sorry to see this. I always tell people, PLEASE put your bag in the dust bag when traveling. You may be able to control yourself but you can never anticipate other people's foolishness or clumsiness. Hopefully the H Spa can fix this boo boo!

sorry this is has happened to the OP…. My handbag is always kept in a locked carry on luggage, i don’t need to use it during the flights.

 

[olibelli]

I’m sorry this happened.

Why not take this to H and see what they can do?

Yikes! Not try to make you feel worse but is there another scratch on the flap too? Thought I saw one on the upper right corner near the top handle. With epsom I'd take it to the boutique to have them assess it, good thing it looks like a superficial scrape than a deep scratch though. Good luck!

Very sorry to see this. I always tell people, PLEASE put your bag in the dust bag when traveling. You may be able to control yourself but you can never anticipate other people's foolishness or clumsiness. Hopefully the H Spa can fix this boo boo!

This is always the best advice and it avoids speculation.
I can understand why you might want to gauge the likelihood of success before you bother to take in,
but the only way to find out for sure is to take it to Hermes.
The artisans can work wonders, so try to be optimistic.

sorry this is has happened to the OP…. My handbag is always kept in a locked carry on luggage, i don’t need to use it during the flights.

Thanks so much for the input everyone! I'm going to go ahead and take it to the store to see what they recommend. Luckily summer is here so I'd be bringing my bright-colored bags out and storing this bag for the season anyway. Any insight on how long a usual spa visit takes?

 

[olibelli]

Yikes! Not try to make you feel worse but is there another scratch on the flap too? Thought I saw one on the upper right corner near the top handle. With epsom I'd take it to the boutique to have them assess it, good thing it looks like a superficial scrape than a deep scratch though. Good luck!

I see what you were referring to - luckily that was one of my dog's hairs PHEW!!!

 

[ntvanessa]

I have seen the other posts about hand sanitizer stains being removed successfully at the spa but on Togo leather. Has anyone has experience with Epsom? Do you think these spots are repairable? TIA

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Hi, did the store/spa manage to fix this on your epsom? Just stained my bag and am extremely worried...

 

[Toronto24]

Hi, did the store/spa manage to fix this on your epsom? Just stained my bag and am extremely worried...

I sent pics and was told it was unlikely that it could be repaired, however I have heard other success stores so I will still try- haven’t got around to it yet. Hope your bag is ok!

 

[rkrisss]

i dont think the texture of the epsom has changed - the embossing doesn't appear eroded. It appears as if the leather has a slight sheen, as if someone shined it slightly, as opposed to being totally matte, as it was originally. i should say i have had the bag 6 years and have used it as an every day bag, so it may reflect more extreme use than other bags. I take it that no one else here has beaten the crap out of an epsom bag and taken it to the spa?

Hi Jedimaster, I have the same issue on my epsom bag and theres a spot more shiny after rubbed repeatedly, do you end up fixing the issue? mine is completely new bag just tried to remove a black dot on the surface of the bag.. sigh!