Calls from Vuitton Customer Service

[gloss_gal]

I called the 1-866 number for Vuitton the other day and the customer service agent asked if someone could call me back for a quck survey. I said OK. They called once, I told them to call back and the called back 2 more times until they got me. The survery was about 10 - 15 minutes, basically asking about the call, what was good, not good, and what could be improved. I was impressed with the follow-up. Have anyone received a similiar call?

 

[arireyes]

Not yet they told me they would be calling me today so we will see.

 

[gloss_gal]

Let them know, my inititial call to the customer service rep was so-so :wondering. I waited a long time, the survery person was surprised. For the wait, I just wished the customer service would have offered more (would you like our catalog,...).

 

[yeuxhonnetes]

when i called 866-VUITTON to order my catalog, they asked if they survey rep could call me, and i said yes. they called the very next day.

 

[Diva Divina]

I just got called for a survey today. I called LV yesterday to be placedo on the waiting list for the new "mirror line" speedy.

 

[taco]

I took the survey monday & someone called again today. The first girl that called was new & kept messing up the questions so we had a good laugh & she was kind of embarrased. I think after that she must have accidently deleted the info so they called again.