Well,
This is the first time I've ever been disappointed. I'm really shocked! My Minilisa in Grape came yesterday and I was a little surprised by how shiny it is. It didn't really seem that way in the pics, but then again, I was going off a swatch.
However, the shine is a small detail. The bigger issue I'm having is the strap. The straps are folded down and stitched on each side of a ring - and because the strap is rather short, the seams sit square on the shoulder, and I find it to be hard, scratchy and irritating. I also notice that this bag doesn't stay put. Is anyone else having these types of troubles or is it just me? I'm wondering if there is a possibility that I received a defective bag. I was going to take it out today for a spin, but walking around the house before I left - it was just maddening, so I swapped my stuff out at the last second and left it behind. Boo. I've been eagerly waiting for months and I just wasn't expecting it to be anything less than comfortable as Tano usually is.
I looked into getting a replacement strap but Tano doesn't do this. Not sure what I can do barring cannibalizing (and ruining) an old Tano bag's "good" strap to use it as a replacement. I'm very hesitant to do this. I don't want to return it either as it's a $50 ding in shipping costs. I'd rather try to see if I can turn this bag into something usable.
This is the first time I've ever been disappointed. I'm really shocked! My Minilisa in Grape came yesterday and I was a little surprised by how shiny it is. It didn't really seem that way in the pics, but then again, I was going off a swatch.
However, the shine is a small detail. The bigger issue I'm having is the strap. The straps are folded down and stitched on each side of a ring - and because the strap is rather short, the seams sit square on the shoulder, and I find it to be hard, scratchy and irritating. I also notice that this bag doesn't stay put. Is anyone else having these types of troubles or is it just me? I'm wondering if there is a possibility that I received a defective bag. I was going to take it out today for a spin, but walking around the house before I left - it was just maddening, so I swapped my stuff out at the last second and left it behind. Boo. I've been eagerly waiting for months and I just wasn't expecting it to be anything less than comfortable as Tano usually is.
I looked into getting a replacement strap but Tano doesn't do this. Not sure what I can do barring cannibalizing (and ruining) an old Tano bag's "good" strap to use it as a replacement. I'm very hesitant to do this. I don't want to return it either as it's a $50 ding in shipping costs. I'd rather try to see if I can turn this bag into something usable.
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