I have no Idea why I abbreviated fashionphile as FF. I must have been tired. Thanks for the advice and I will pay for a 3rd party authenticator
**Buying from Fashionphile** shopping experiences/questions
- Thread starter MissMcCrocodile
- Start date
TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others
I have no Idea why I abbreviated fashionphile as FF. I must have been tired. Thanks for the advice and I will pay for a 3rd party authenticator
Is everyone here aware that you get 10% more if you take your earnings in store credit? It shows on the app but not on the website for some strange reason.
Also, it's worth getting a quote before you use their 70% buy back feature. My quote today was almost $400 more than the buy back amount, basically the same amount I paid for the bag originally.
Also, it's worth getting a quote before you use their 70% buy back feature. My quote today was almost $400 more than the buy back amount, basically the same amount I paid for the bag originally.
I just made my first purchase with Fashionphile. It is a LV Soufflot MM in Caramel that I had been searching for since it went out of stock on the LV site and subsequently disappeared entirely. I was so excited to finally find one and it appeared to be in near perfect condition. I placed my order on 07/28/21 and not knowing about the first time buyer verification that is required, I checked in after 3 days when I hadn't gotten a shipping notice. They quickly (within 3 hours) replied with an explanation of the process, basically 1-2 days for buyer verification, then shipment in 1-2 days after that.
It's now 08/05/21 and it still hasn't shipped. I tried to call....1 hour wait time. I have to work and can't sit on the phone that long so I sent another email. No response so far. All the reviews I saw for Fashionphile were very positive prior to my purchase. I've since dug in a little deeper and found some scary stories. I wish they'd just ship it so I could stop stroking out! I really don't want to cancel the order....I've been looking for this bag for the better part of a year and I want it for a trip in October. But.....damn.
They aren't making a great first impression. Maybe I'm spoiled from every other retailer shipping within 2 days of order placement?
It's now 08/05/21 and it still hasn't shipped. I tried to call....1 hour wait time. I have to work and can't sit on the phone that long so I sent another email. No response so far. All the reviews I saw for Fashionphile were very positive prior to my purchase. I've since dug in a little deeper and found some scary stories. I wish they'd just ship it so I could stop stroking out! I really don't want to cancel the order....I've been looking for this bag for the better part of a year and I want it for a trip in October. But.....damn.
They aren't making a great first impression. Maybe I'm spoiled from every other retailer shipping within 2 days of order placement?
Just be patient perhaps not what you want to hear.. But a new client has to go through
"their process"..
Your bag likely will be on its way.. The agony of waiting for it will be worth it.. so enjoy
I've purchased from them for years and never had a problem. If the bag was described as "very good" or "excellent" then I'm sure you will be pleased with the condition. I've had issues over the years selling things to FP, but never with buying. And they have a generous return policy. I suggest you try to call again and don't worry about that "hour" wait time, as I have found it's usually not accurate and much shorter. Don't cancel!
Appreciate your response! I'm trying! I don't think I'd be nearly as concerned if they hadn't charged my card the next day. Pretty much all other retailers I have dealt with over the years never charge the card fully until it ships. They'll put a pending hold on the funds to ensure they are available, but it doesn't officially authorize until shipment. If it was $20 I'd not lose sleep.....but over $2K is a bit nerve wracking being this is my first experience with them. Fighting to get a charge reversed is never fun. Hopefully I'll see a shipment notice soon!
Thank you! It was listed as excellent and noted only 'marks on interior'. I assume that is the usual incidental ink pen mark, which I know how to remove easily. I have the same bag in BB size and noir color that I got directly from LV and love it. Just wanted one a little bigger and figured a different color would be nice to have too. Can't wait to see it! I am hoping to get some time tomorrow to give them a call if I don't see a shipment notice today. Truly appreciate your response!
FP works a little differently than other retailers you have dealt with.
I would just wait it out a couple more days ..
You are a little ahead of yourself being concerned with a credit card chargeback.
Again, be patient..
Many of us have had varied experiences with FP but FP works on their own timetable
Use option 3 for order verification. They pick up within 3 mins!
It shows when you choose your payment method after you accept a quote. You can see all the different payment methods including the extra 10% if you choose store credit or NM giftcard. I love having those extra 10% options!
I've bought and sold quite a few Cartier, Tiffany and VCA diamond pieces to Fashionphile and while their customer service can be slow as hell to respond, one thing is for sure, after all my dealings with them in the fine jewelry department they have my trust in regards to authenticity.
I literally just purchased the big Cartier diamond panthere necklace an hour ago from their website for $25,000+ and though I wonder if it will good on me, I do not wonder if it is authentic, I know it is.
I literally just purchased the big Cartier diamond panthere necklace an hour ago from their website for $25,000+ and though I wonder if it will good on me, I do not wonder if it is authentic, I know it is.
Last edited:
You had just bought a car to wear on your neck, haha.. no offense, just admiring your ability
