I was talking to a SA this past weekend and she told me that are not allowed to sell any of the bags they buy. They're allowed to give them away but not sell them, not even to family members. She happened to mention that a girl was fired from Neimans last week for selling a bag. I don't know how they find out. But it all seemed sort of creepy in a "patriot act" sort of way. How do they find out?
If you do send anything in for repairs I'd say you received it as a gift just to be on the safe side