Buyer open paypal dispute for NON REFUNDABLE deposit???

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#32
alliemia said:
personally i'd return the money just to be done with it. since it wasn't an ebay transaction, you didn't lose any fees, right?

next time, if you do something like this, maybe take the initial deposit by postal money order.

i would say don't even offer 'layaway'. someone waiting this long is just taking advantage of you. if they really had to have the bag so bad, they would have done BIN and put it on their credit card and did layaway through having the bag on credit.
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I wouldnt refund the money next time the buyer shouldnt agree with something if she isnt going to go thru with it

OP can you PM the buyers ebay id so i can block her and her id on tpf
thanks
 
#33
If you stated your terms (non-refundable deposit) and she sent you money ~ whether or not she now claims to have realized the non-refundable part or not ~ she agreed to your terms when she sent the money.

There is nothing 'tacky' about keeping the deposit. It's a business transaction. I have no idea who this person is but if she hasn't approached you personally about this then it's not a factor in the transaction.

It's not your responsibility to determine whether or not she can afford the bag with her husband out of work.
 
#34
If it were me I would refund it, it just wouldn't feel right for me to keep it. That's just me though, I'm a softie and I'd put myself in her shoes and hope the seller was kind enough to refund me.

Linda
 
#35
I agree that this is a business transaction and as such, OP is entitled to keep the deposit. If for no reason other than the hassle of the entire debacle.

Since you sent the money request via PP and marked it for 'services' then it is considered an intangible item and the Buyer has no recourse, IMO. I would be surprised if that is not how PP rules.....OP will get to keep the deposit.

And while I understand many ladies here are sympathetic to the Buyer's DH currently being unemployed......sigh......the Buyer does not really seem concerned about the economic situation at home if she is still purchasing/agreeing to purchase items. Let this be a lesson to her.
 
#36
I do agree that there is nothing "tacky" about keeping her deposit.

She made a committment to you with regard to the bag. Things changed

in her life, why do you have to be responsible for that?

When do buyers assume responsibility for their actions?
 
#37
THANK YOU all lovely ladies for the input!

I was assured by 2 paypal representatives that they are pretty sure paypal will rules in my favor, however it's still up to paypal claim department. but i'm not worry at all!
i learn new thing everyday! and today i learn something from her, so i should THANKS her for teaching me a lesson too!

I will posted again if there's any paypal claim progress!
 
#39
I wouldn't refund either. She agreed to a non-refundable deposit and she should have paid for the bag in full when she said she would. She made a business deal and it didn't work out. Not your problem.
 
#40
Hmmmm... if I were the seller, I am not sure WHAT I would do TBH.
On one hand.... buyer made an agreement to a NRF deposit, and seller "took the bag off the market" and held the bag for the buyer for 2 weeks. Seller might could have sold this bag to someone else in those two weeks. SO.. the seller is now without a sale.. either way.
Another consideration.. if money is tight and $200 is such a big deal, why is she buying bags in the first place?? It IS possible that the seller is selling her bags because she too needs the money.

The other thing I have been wondering... if I were the buyer and had made this agreement, would I even ASK/EXPECT the seller to return $200 to me when I have chosen not to honor my agreement??

WOULD YOU ??
 
#41
glad i escalated to paypal claim department. do not want to deal with it or stress myself out.


Ellie Mae said:
Hmmmm... if I were the seller, I am not sure WHAT I would do TBH.
On one hand.... buyer made an agreement to a NRF deposit, and seller "took the bag off the market" and held the bag for the buyer for 2 weeks. Seller might could have sold this bag to someone else in those two weeks. SO.. the seller is now without a sale.. either way.
Another consideration.. if money is tight and $200 is such a big deal, why is she buying bags in the first place?? It IS possible that the seller is selling her bags because she too needs the money.

The other thing I have been wondering... if I were the buyer and had made this agreement, would I even ASK/EXPECT the seller to return $200 to me when I have chosen not to honor my agreement??

WOULD YOU ??
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#42
I find it funny how she threatened you that she was going to tell everyone on here and yet....she was on today and hasnt said a thing. I would take that as a form of blackmail to make you give her the money that is yours. LOL once again she's all talk and no play. I find it funny when people talk all this sh.t and cant back it up
 
#44
Ellie Mae said:
Hmmmm... if I were the seller, I am not sure WHAT I would do TBH.
On one hand.... buyer made an agreement to a NRF deposit, and seller "took the bag off the market" and held the bag for the buyer for 2 weeks. Seller might could have sold this bag to someone else in those two weeks. SO.. the seller is now without a sale.. either way.
Another consideration.. if money is tight and $200 is such a big deal, why is she buying bags in the first place?? It IS possible that the seller is selling her bags because she too needs the money.

The other thing I have been wondering... if I were the buyer and had made this agreement, would I even ASK/EXPECT the seller to return $200 to me when I have chosen not to honor my agreement??

WOULD YOU ??
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I would want something back.
 
#45
pot_luck said:
I would want something back.
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OK.. WHY? And absolutely not arguing w/ you or picking on you, pot_luck. Just wondering as to your reasoning.

IF the BUYER makes an agreement, and then the BUYER chooses not to honor their agreement, WHY are they entitled to anything? The buyer INITIATED this transaction. The buyer chose not to honor the transaction. IMO, the buyer should pay the consequence for that, not the seller.

WHAT IF.... while the seller was waiting for the buyer to pay, seller got a better offer. So seller refunds buyer the deposit and says... "oops, sorry, got a better offer". Buyer might well be pissed if the SELLER had not honored HER agreement.... So why is it OK for the buyer NOT to fulfill her end of the bargain??

I just do not see a difference. When 2 parties make an agreement, they BOTH should be accountable, IMO. And one should not take precedence over the other. He who defaults pays the consequence. That's real life.

Further thoughts, anyone??

Dyyong.. how much was this bag??????????
 
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