Hi!
I bought a large bianca years ago from a little boutique on the east coast and just started using it recently. Anyhow to my dismay I noticed this morning the little clasp that you turn is missing. Its weird because part of the clasp is still there but the part that actually turns is gone! Has this happened to anyone else and if so how did you fix it? I searched the botkier forum on tpf and found a customer service email and sent them an email. Is there anything else I can do? Its not the end of the world but more of an annoyance since the bag was expensive and I have barely used it.
Thanks!
I bought a large bianca years ago from a little boutique on the east coast and just started using it recently. Anyhow to my dismay I noticed this morning the little clasp that you turn is missing. Its weird because part of the clasp is still there but the part that actually turns is gone! Has this happened to anyone else and if so how did you fix it? I searched the botkier forum on tpf and found a customer service email and sent them an email. Is there anything else I can do? Its not the end of the world but more of an annoyance since the bag was expensive and I have barely used it.
Thanks!