I had to post about my recent experience with Alexis Hudson as I was so impressed by their CS. I bought a Cesar clutch on ebay a few months ago but it did not come w/ the dustbag. I figured I would never get one but I figured I would email the company itself and see if I could purchase one.
Not only did I receive a reply the same day but (Emily & Laura) got me one, sent it ups, included a hand written thank you, and never charged me a dime. I am beyond impressed at their service and wonderful attitude.
I have had bad experiences in the past from high-end stores / designers and I really appreciated their extra effort. I will be buying more Alexis Hudson in the future, that's for sure!!
Not only did I receive a reply the same day but (Emily & Laura) got me one, sent it ups, included a hand written thank you, and never charged me a dime. I am beyond impressed at their service and wonderful attitude.
I have had bad experiences in the past from high-end stores / designers and I really appreciated their extra effort. I will be buying more Alexis Hudson in the future, that's for sure!!
