Agreed. Taina is incredibly helpful and accommodating in trying to help you figure out which insert will fit your bags. Last month I had ordered an insert for my Herbag 31 Retourne based on measurements given on the site for various Kelly bag inserts, and when I received it, it did not fit to my satisfaction. I emailed Mai Tai and we decided together which other insert might work better, and she offered me a discount for my inconvenience of purchasing an insert based on her recommendation that ended up not working out. (I kept the insert I'd received, as it fit my White Bus bag perfectly.)
I would not hesitate to recommend
@MaiTai inserts. They are exquisitely made, the materials are gorgeous and luxurious, and the shipping from France is surprisingly speedy to the US.
As an aside, I just recently purchased the insert for the Kelly 32 Sellier for my 24/24 29, and it fit perfectly.