I had a bad experience with an Elsa Peretti ring (single loop). I somehow managed to squeeze the ring when I was driving and had to suddenly break, so the ring was very tight. Took it in to be repaired and when I got it back the ring it was closer to the original size 5 but had lost his quicky loop shape. Sent an email and was told to go back to the store... I didn't bother... Not buying Tiffany again.
Bad Tiffany repair
- Thread starter L etoile
- Start date
Just a follow up. I am pleased with how they did. The bracelet looks great.
So it seems like the repair jobs are hit or miss, I guess.
I agree with you I think it is hit or miss, I have had good experiences and bad. Hopefully this time gets my piece fixed to my satisfaction, glad yours worked out well!
I tend to think that if you course your repair inquiries through your SA (in any of these brands), the aftercare tends to be significantly better. My only experience with Tiffany repair was for their clocks. And while they were very nice (and I don’t recall a charge) the repair didn’t take.