Thanks to anyone who reported the fake Disco Bag that I posted here a while ago. Ebay removed it and I lodged a claim with PayPal. They decided 'in my favour', however on condition that I return the offending item. I appealed the decision, pointing out that it was a fake and had been removed by ebay (and would cost me $21 to return for a $33.91 refund!) Within a few hours they advised me that I would be refunded in full and would not have to return the bag. Yay for justice!
Hiya!
Actually this bothers me a little bit because of the possible repurcusions.
It's happened to me and other sellers where we were wrongfully accused of selling a fake and
had cases opened for returns with that as the reason. It's bad enough that we get that black mark on our account, but now the person would not have to return it????
We know that ebay does not accept authentications from TPF as proof positive one way or another,
(Although I DO of course!).
Think what would happen if a buyer yells FAKE and does not want to return the offending item,
and that item was NOT fake.
What I am saying is how can ebay just allow a buyer to say something is fake and then get a refund without returning it?
I do understand your point, you should not have to pay return shipping - but it opens the door for unscrupulous or "ignorant" people to take advantage of a situation.
PS - Case in point...
I purchased a large lot of Coach & Dooney handbags (10-11 I think) and after I paid and after the seller posted the tracking number I got a message from ebay saying that the listing had been cancelled and I was not responsible any more for completing the transaction.
I notified the seller to see what was going on and she said that ebay had informed her that this was too large a group and the brands she was selling are highly faked so as a precaution (she did not have enough sales under her belt) they removed the listing!
I received the bags no problem, and they were all authentic and in great condition.
If I had told ebay they were fake, according to your scenario and because her listing was pulled with an MC999 violation, I would technically not have to return them and get a refund anyway.
YIKES!!
Good thing I am not one of those unscrupulous people.
I think the best option is to be sure you have the seller provide good pictures to show authentication BEFORE you have the seller mail the purse, AND/OR choose only sellers that accept returns through the managed return process. This way the shipping fees would be on the seller if they want their item returned.
SO what do you think?