Anyone Ever Buy and/or Sell on Tradesy?

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#10,051
BeenBurned said:
I don't have a return policy at all yet I still get return requests. I accept and the buyers pay shipping. When I issue the refund, I have the option of refunding only the purchase price (and retaining shipping) or issuing a full refund.

But I think that option only applies when it's not "free" shipping.
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You don't get the benefits of being top rated without having a 30 day return policy in your listings. Ebay is pushing everyone to offer free returns.
https://pages.ebay.com/seller-center/seller-updates/2018-spring/simplified-returns.html
There will no longer be return policies with return periods less than 30 days (except in certain categories), and no restocking fees.
 
#10,052
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#10,057
GemsBerry said:
how about your own tags? it din't help me on Tradesy when buyer returned BNWT and wraps Coach bag with a damaged/replaced strap and one of two missing leather charms.
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I use them, but do you think it would help on eBay? can I refuse to accept return after delivery if I already approved it? eBay doesn't care, if a buyer asks eBay to step in, they will side with them. I recently had return when buyer returned new sneakers because "there are too many stains". I asked for pictures, he ignored, waited till he can escalate the case and eBay approved it in 3 minutes without ANY pictures or profs. I received my shoes in same new condition luckily.
 
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#10,059
fashion_victim9 said:
I use them, but do you think it would help on eBay? can I refuse to accept return after delivery if I already approved it? eBay doesn't care, if a buyer asks eBay to step in, they will side them. I recently had return when buyer returned new sneakers because "there are too much stains". I asked for pictures, he ignored, waited till he can escalate the case and eBay approved it in 3 minutes without ANY pictures or profs. I received my shoes in same new condition luckily.
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Ebay accepts anything a buyer says as truth. Since they never see the item, they only have the buyer's word and your word to determine the truth, and when you are both saying different things, they don't want to get in the middle.

You can report a buyer if they return something in different condition than it was sent. I did this once, but it didn't help me. I still had to give a complete refund. There is supposed to be a new option in returns for sellers that have free returns to deduct a percentage if the item isn't returned in original condition. I imagine this is going to be a hornet's nest because they are trusting the sellers to not abuse it.
 
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#10,061
fashion_victim9 said:
I use them, but do you think it would help on eBay? can I refuse to accept return after delivery if I already approved it? eBay doesn't care, if a buyer asks eBay to step in, they will side with them. I recently had return when buyer returned new sneakers because "there are too many stains". I asked for pictures, he ignored, waited till he can escalate the case and eBay approved it in 3 minutes without ANY pictures or profs. I received my shoes in same new condition luckily.
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Still the same then, I don't sell on eBay for that reason. my DH sold computer in perfect working condition, he received it back with claim "it's not working". it was altered, opened, rewired, with missing parts and smashed by hammer at the end to make it look like broken. eBay automatically refunded buyer after tracking indicated return is delivered.
 
#10,062
GemsBerry said:
Still the same then, I don't sell on eBay for that reason. my DH sold computer in perfect working condition, he received it back with claim "it's not working". it was altered, opened, rewired, with missing parts and smashed by hammer at the end to make it look like broken. eBay automatically refunded buyer after tracking indicated return is delivered.
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that's terrible, people are disgusting:( so sorry
 
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#10,065
Over a week passed and I’m still waiting for my PayPal transfer. I’m officially done with Tradesy! My other payment is still on hold for several days too! I’m going back to eBay and hope my stuff sells even though the buyers there are cheap. I’m sick of Tradesy and their lousy customer service!

I hope they lose business quickly or go back to their old ways. They just lost me as a seller.
 
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