Anyone Ever Buy and/or Sell on Tradesy?

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#8,971
Hi Everyone,

Just wanted to give you a quick update. The funds from a sale are released on the "5th day" I had to call customer service to get real answer why my funds weren't released on time. The customer service rep stated this is the new policy. It is NOT released on the 4th day, and they don't go by the time frame it was delivered anymore. I can't understand for the life of me why they can't send the funds from the sale directly to your paypal account to hold after 4 days. The same way ebay holds the funds until after the 3rd day of delivery. I have been selling on Tradesy since 2015 and I am 100% done selling on there.
 
#8,972
AQUEENINBRKLYN said:
Hi Everyone,

Just wanted to give you a quick update. The funds from a sale are released on the "5th day" I had to call customer service to get real answer why my funds weren't released on time. The customer service rep stated this is the new policy. It is NOT released on the 4th day, and they don't go by the time frame it was delivered anymore. I can't understand for the life of me why they can't send the funds from the sale directly to your paypal account to hold after 4 days. The same way ebay holds the funds until after the 3rd day of delivery. I have been selling on Tradesy since 2015 and I am 100% done selling on there.
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They don't want to send the funds to paypal because they want you to spend your earnings on Tradesy. I had the funds of four August sales released on the 4th day after delivery. The last was released on 8/18 (3 days ago) so I would be surprised if the policy has really changed. I have two more that were delivered 3 days ago. I'll see if they don't get released tomorrow.
 
#8,975
My money was it released on the fourth day so I messaged Tradsey to find out why. Note the bold lettering in their response. So now they may be holding money for up to a week even though there was not a return. I guess we can never know from day today what their policies are. [emoji848][emoji34][emoji36]

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#8,976
NANI1972 said:
My money was it released on the fourth day so I messaged Tradsey to find out why. Note the bold lettering in their response. So now they may be holding money for up to a week even though there was not a return. I guess we can never know from day today what their policies are. [emoji848][emoji34][emoji36]

View attachment 3803086
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Today is the 4th day for my last two sales and my money wasn't released. I know the buyer isn't returning because she sent me a message telling me she loved them.
 
#8,977
AQUEENINBRKLYN said:
Hi Everyone,

Just wanted to give you a quick update. The funds from a sale are released on the "5th day" I had to call customer service to get real answer why my funds weren't released on time. The customer service rep stated this is the new policy. It is NOT released on the 4th day, and they don't go by the time frame it was delivered anymore. I can't understand for the life of me why they can't send the funds from the sale directly to your paypal account to hold after 4 days. The same way ebay holds the funds until after the 3rd day of delivery. I have been selling on Tradesy since 2015 and I am 100% done selling on there.
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Ebay doesn't ever hold my funds. The second a buyer pays - it goes right into my pay pal and I can transfer it out even before I ship if I want. Paypal transfer takes a day or two to hit my bank though. I haven't sold a thing on Tradesy since maybe April . I went back to Ebay, much as I hated to do it. I just put a boilerplate description on everything that says it may have a mark, stain or odor not specifically described as my own kind of buyer beware to cover myself. My feedback is 100% so people still buy but I feel like if I get an undeserved SNAD - I can point to my boilerplate description and say - well - I described it as maybe having a flaw not pointed out. Haven't had to test that out yet on Ebay but I sell all used items, nothing new. I think after reading all the issues here with Tradesy, I am going to revise what few listings I still have there and include a boilerplate buyer beware clause on everything there too because the one thing Tradesy was good at - handling returns - apparently is no longer the case. But I have very few items listed anymore - and I've had to bundle things together to get them over the $50 threshold. I won't sell anything under $50 because the commission is too high, but I just don't have high end things.
 
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#8,978
NANI1972 said:
My money was it released on the fourth day so I messaged Tradsey to find out why. Note the bold lettering in their response. So now they may be holding money for up to a week even though there was not a return. I guess we can never know from day today what their policies are. [emoji848][emoji34][emoji36]

View attachment 3803086
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whateve said:
Today is the 4th day for my last two sales and my money wasn't released. I know the buyer isn't returning because she sent me a message telling me she loved them.
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My money was released around midnight on the 4th day, more than 4 days after delivery but less than 5 days.
 
#8,980
sorry I didn't get a chance to come back to update-but my funds were released on the 5th day 6 a.m. eastern. I reached out to tradesy again and was told they are releasing the funds after 4 full days of delivery and not longer going by the time frame in which the item was delivered. Seems like everyone else is having some type of hold without returns.
 
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#8,981
Just as I thought I was done with Tradesy, I listed another item. It was bought earlier this week...delivered a couple days ago. I am trying to re-read all the updates on this thread (such as 21 days of funds released, etc), but I noticed that the option to be a verified/unverified seller is gone. Am I missing something here?

Sorry for the dumb question; I wish there was a way to do a search within this thread (like how it was on tpf years ago) so I can save my--and anyone else's--time! :cursing:
 
#8,984
Curious if items that get returned still say "return requested"? I remembered the last return I had (probably some time last year), on my sales page, it would say (return requested). I'm just wondering if this was still the case, because otherwise, how else would you know if your money is just being held up for no good reason or if it's pending a customer service review due to a return?
 
#8,985
ThisVNchick said:
Curious if items that get returned still say "return requested"? I remembered the last return I had (probably some time last year), on my sales page, it would say (return requested). I'm just wondering if this was still the case, because otherwise, how else would you know if your money is just being held up for no good reason or if it's pending a customer service review due to a return?
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It doesn't say that for me. The way I found out was because my money wasn't released and when I looked at my item, it was in Tradesy's closet.
 
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