Anyone Ever Buy and/or Sell on Tradesy?

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#8,552
#8,558
Hello everyone!

I thought Tradesy buyers had 4 days to return a purchased item before being able to return it back & get their money back & Tradey holds our funds. Any exceptions? I transferrred my funds to PayPal & then to my bank account, but they sent me an email about customer returning my item back to them? I am confused as this has never happened to me before & this person has had my bag now for 2 weeks I don't think that is fair to me as an honest seller. Please advise.
 
#8,559
LVmyotherbaby said:
Hello everyone!

I thought Tradesy buyers had 4 days to return a purchased item before being able to return it back & get their money back & Tradey holds our funds. Any exceptions? I transferrred my funds to PayPal & then to my bank account, but they sent me an email about customer returning my item back to them? I am confused as this has never happened to me before & this person has had my bag now for 2 weeks I don't think that is fair to me as an honest seller. Please advise.
Click to expand...

That is very shocking. I am so sorry. I think the only way funds could be recalled after 4 days is if the item was not authentic. Therefore, you should be safe!
What did Tradesy's email to you say exactly?
I hope your item has a serial number to identify it so that the buyer cannot do a swap.
 
#8,560
LVmyotherbaby said:
Hello everyone!

I thought Tradesy buyers had 4 days to return a purchased item before being able to return it back & get their money back & Tradey holds our funds. Any exceptions? I transferrred my funds to PayPal & then to my bank account, but they sent me an email about customer returning my item back to them? I am confused as this has never happened to me before & this person has had my bag now for 2 weeks I don't think that is fair to me as an honest seller. Please advise.
Click to expand...

It's happened to me before....

Tradsey after 21 days reversed my payout on an item I already received the funds for. I contacted them and they said the buyer filed a return within four days. I don't necessarily believe them. I was never notified of the return until they reversed the payment. They gave me some excuse that they were short staffed. In my case they ended up returning the item to me even though it was as described.
They've also reversed a payout on me within the same day.
Unfortunately some of their business practices are shady.
 
#8,561
NANI1972 said:
It's happened to me before....

Tradsey after 21 days reversed my payout on an item I already received the funds for. I contacted them and they said the buyer filed a return within four days. I don't necessarily believe them. I was never notified of the return until they reversed the payment. They gave me some excuse that they were short staffed. In my case they ended up returning the item to me even though it was as described.
They've also reversed a payout on me within the same day.
Unfortunately some of their business practices are shady.
Click to expand...

That is so shady! They withdrew the funds from your bank account? What if you had already spent it? That makes me very nervous. Even if what they said about the buyer requesting a return within 4 days was true, any reasonable business would not withdrawn your funds after the deadline. I suppose that's why they updated their t&c to say the payout is now delayed up to 25 days, or whatever it is now.
 
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#8,562
LVmyotherbaby said:
Hello everyone!

I thought Tradesy buyers had 4 days to return a purchased item before being able to return it back & get their money back & Tradey holds our funds. Any exceptions? I transferrred my funds to PayPal & then to my bank account, but they sent me an email about customer returning my item back to them? I am confused as this has never happened to me before & this person has had my bag now for 2 weeks I don't think that is fair to me as an honest seller. Please advise.
Click to expand...

NANI1972 said:
It's happened to me before....

Tradsey after 21 days reversed my payout on an item I already received the funds for. I contacted them and they said the buyer filed a return within four days. I don't necessarily believe them. I was never notified of the return until they reversed the payment. They gave me some excuse that they were short staffed. In my case they ended up returning the item to me even though it was as described.
They've also reversed a payout on me within the same day.
Unfortunately some of their business practices are shady.
Click to expand...
Unfortunately, they do. someone here posted that they pulled out funds MONTHS after the sale because customer claimed the item was not authentic.
personally, I got shock of my life when I "transferred" money after 4 days (deposit hasn't been made yet, it takes almost a week) and Tradesy pulled the same amount from my bank account before the deposit reached there. they took my personal funds because of return, I was vivid. they assured it won't happen again, blah blah
 
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#8,563
nicole0612 said:
That is very shocking. I am so sorry. I think the only way funds could be recalled after 4 days is if the item was not authentic. Therefore, you should be safe!
What did Tradesy's email to you say exactly?
I hope your item has a serial number to identify it so that the buyer cannot do a swap.
Click to expand...

Thanks! They sent me a message about a week after their 4 day return window cleared stating that buyer had requested a return & item was on the way back to them, they will compare the item to listing & if it matches my listing I can keep my funds basically. It was a LV bag so I had a clear picture of the date code, I hope the buyer isn't trying to pull a stunt like that, that would be my biggest selling nightmare I will keep you guys posted when I hear back from them.
 
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#8,564
nicole0612 said:
That is so shady! They withdrew the funds from your bank account? What if you had already spent it? That makes me very nervous. Even if what they said about the buyer requesting a return within 4 days was true, any reasonable business would not withdrawn your funds after the deadline. I suppose that's why they updated their t&c to say the payout is now delayed up to 25 days, or whatever it is now.
Click to expand...

No they didn't take it out of my bank account, I don't believe that's possible. They reversed it, meaning they put a negative on my Tradsey balance.
 
#8,565
GemsBerry said:
Unfortunately, they do. someone here posted that they pulled out funds MONTHS after the sale because customer claimed the item was not authentic.
personally, I got shock of my life when I "transferred" money after 4 days (deposit hasn't been made yet, it takes almost a week) and Tradesy pulled the same amount from my bank account before the deposit reached there. they took my personal funds because of return, I was vivid. they assured it won't happen again, blah blah
Click to expand...

You have got to be kidding me! MONTHS after??? How is that fair to those of us honest sellers with authentic items? This person has now had my bag for 2 weeks now & it was in Like new condition, and they are giving them 10 days before they need to ship it back to them, so this person can be using & abusing my bag this whole time, get to return it after & I have had no bag for weeks, and possibility of having the money withdrawn in top of it all. After this experience I am done with selling there! This website does not conduct themselves as an honest, or professional company! I better get my same bag back in the exact condition I sold it, like new! I am pretty
 
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