Yes I understand what you're saying but the option has always been there, you said they added it.
Anyone Ever Buy and/or Sell on Tradesy?
- Thread starter iluvmybags
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Yes I understand what you're saying but the option has always been there, you said they added it.
and many CL shoes are really narrow, I am afraid that if I choose B, some buyers will be unhappy when they receive the shoes and figure out that they are narrow and will blame me
maybe I didn't pay attention before, sorry
but they didn't make me use it before and now they do
haha poor thing, I'm surprised you are still on Tradesy...
I would just put in your listing that you are unsure of width because shoe does not state it, just put normal in the options. People need to know the brand and not just assume. If it doesn't fit, then that is not your fault. They can return it for credit.
lol, thank you, asking myself the same
and if you only knew how many times I hold back from complains here!!
but there are some good sales on Tradesy, so I am trying to be strong
FedEx delivered my expensive item today, which Tradesy returned to me due to undisclosed damages: scratches and corner scuffs. You probably remember how I was worried that it had been damaged somehow. I am so grateful! It arrived back today and it is totally perfect! There are no scratches or scuffs at all. I guess Tradesy just didn't want to take the return to their own closet, but at this point I am counting my blessings!
great news!!!!
p.s. I didn't know they are using fedex for returns, they used to ship with usps
THANK GOD!! I don't get it though. Do you have a picture of the purse?
They returned 2 items to me, one was via USPS as usual, only this one was via FedEx. It was $4800 or so, so maybe over a certain amount they ship via FedEx. I was happy with their care actually, my "damaged"/not damaged item came back via FedEx and they had the decency to cushion the box with 3 layers of bubble wrap so that the corners didn't get bent. Honestly, the presentation of my "unacceptable" item back to me was quite nice. It makes me want to keep it lol.
Yes, I took a video of the bag in detail and then continued to video it as I wrapped it up and had a serial tag on it, so I had documented it from my end, however when they said there were undisclosed scuffs and so on I became worried that the buyer may have scuffed it in order to get a refund vs Tradesy credit. She seemed totally above board, and from her message to me it seemed like she was returning it because it was a different style dust bag than she wanted with the bag, but when Tradesy got it back they said it was misrepresented because of undisclosed damages so I got worried. It came back to me perfect thank goodness!
Did you email Tradsey your video? You could have probably fought the return.
No, but I did contact them when they first told me they were returning it to me due to damages. I emailed back requesting that there be some resolution if there are damages now because there were none when I sent it out and documented this on video while boxing it up. Amazingly an email response came back fairly quickly saying not to worry, it would certainly be fine, we can cross that bridge if we come to it. I don't think I can force them to take it back. Unfortunately, now I have to check the boxes for damages when there are none just so Tradesy won't return it to me the next time, but I think it will still sell in the end.
I'm with you, girls
I told my story few days ago when they took extra 2% and buyer didn't pay it - I asked her and I know she didn't.
They did it again yesterday, this time it was only 1%, and I know there wasn't any sale. I messaged them 5 times and all I have is like "Your item was sold under a limited price drop. The amount you see is correct. Unfortunately, we are not bale to adjust the order in any way at this time."
Now I see that it's not a glitch or smth, that's how they make money on us. I turned off this this option, I prefer to be out of their sales, as it's so wrong and dishonest. At least I see now that I'm not the only one
It happened again yesterday. I want to report Tradesy to the California Attorney General but how can I prove what they did? Maybe if enough people file complaints they will look into it.
I guess the only way to avoid this happening is to opt out of the sales.
You would need the collaboration of the buyer. If the buyer can you help out by just basically proving a statement showing that he/she did pay for the item full price, that should be more than enough to force Tradesy to admit fault or be penalized for shady business dealings.