Well, must've been the wrong item because this is what it looks like when I got it:
Anyone Ever Buy and/or Sell on Tradesy?
- Thread starter iluvmybags
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Well, must've been the wrong item because this is what it looks like when I got it:
It's an item from seller Toby Martin. I think it's the right item but I didn't realize that the back of the package shows all the sizes. My point is that it's clearly the seller's mistake.
I blew up her picture (from the listing) and the front DOES show S/M. It's definitely not the M/L you got:
I sold 2 items recently and both were returned by the buyers. I just got an email from Tradesy that both are being returned to me. One item is very vintage (0 or 1 series Chanel mini flap) with wear and a low price to match ~$600, it is being returned for "undisclosed odor". It did not have any odor or I would have disclosed it, but it's not a lot of money so it doesn't really matter. I just got an email that the second item which was quite expensive is being returned because of:
Wish me luck
I guess I will relist both items and for the Vintage item I will click on every box available for "wear", I guess that is really the only safe strategy.
I'm disappointed to think about relisting the second item with hardware scratching and scuff marks because it really isn't accurate and buyers who think it has that wear will probably expect a price of $1,000 less. Not sure what to do. Maybe I should just list that one on Vestiare.
I have sold maybe 40 items on Tradesy so far, mostly bags, and these are the first returns that have ever been sent back to me. What a disappointment.
- Hardware scratching not disclosed
- Light exterior scuff marks not disclosed
Wish me luck
I guess I will relist both items and for the Vintage item I will click on every box available for "wear", I guess that is really the only safe strategy.
I'm disappointed to think about relisting the second item with hardware scratching and scuff marks because it really isn't accurate and buyers who think it has that wear will probably expect a price of $1,000 less. Not sure what to do. Maybe I should just list that one on Vestiare.
I have sold maybe 40 items on Tradesy so far, mostly bags, and these are the first returns that have ever been sent back to me. What a disappointment.
Let us know if it actually has scratches when you get it. I hope Tradesy isn't making a practice of this so they don't have to be stuck with returns. I had a recent return of a white bag and I was extremely worried that was going to come back to me with all kinds of new damage, but it is in Tradesy's closet now.I sold 2 items recently and both were returned by the buyers. I just got an email from Tradesy that both are being returned to me. One item is very vintage (0 or 1 series Chanel mini flap) with wear and a low price to match ~$600, it is being returned for "undisclosed odor". It did not have any odor or I would have disclosed it, but it's not a lot of money so it doesn't really matter. I just got an email that the second item which was quite expensive is being returned because of:
It definitely did not have hardware scratching or scuff marks so I am very hopeful that Tradesy just does not want to keep it in their closet and not that the buyer did some damage in order to get a return. I also hope that the buyer sent back the box, receipt etc and that Tradesy sends them back to me!
- Hardware scratching not disclosed
- Light exterior scuff marks not disclosed
Wish me luck
I guess I will relist both items and for the Vintage item I will click on every box available for "wear", I guess that is really the only safe strategy.
I'm disappointed to think about relisting the second item with hardware scratching and scuff marks because it really isn't accurate and buyers who think it has that wear will probably expect a price of $1,000 less. Not sure what to do. Maybe I should just list that one on Vestiare.
I have sold maybe 40 items on Tradesy so far, mostly bags, and these are the first returns that have ever been sent back to me. What a disappointment.
Well that is reassuring! I hope it will come back just how I sent it out! I will update once I get it back.
I just relisted it and clicked on the category for "exterior scuffs or marks" as well as wrote in "very faint marks on hardware" because I don't want it returned again by Tradesy if someone purchases it, but I don't know if anyone would buy it now. I wouldn't.
Even when an item is new, I'd still describe that there's wear to hardware from handling if there was any hardware unless protective stickers are still on. In my experience buyers don't really care that much about what you may think is important, sometimes they don't even read the entire description! This is about you covering yourself so if there's a return, Tradesy doesn't find a reason to jam you as the seller. I'd go as far as to say simply marks on hardware, not even very light or heavy as if it were the case because that may open up to interpretation (how many scratches is considered light or heavy?). Your description has nothing to do with how you set your price, buyers like to link those two but you can hold your ground.
I'd agree that in doing this we're de-sensitizing folks if every listing has some sort of flaw disclaimer right? But that's the whole point when there's a return policy in play, buyers know how to game it so do must sellers. I recently had a buyer messaging me after receiving a Celine tote listed as gentle used she thought it was perfect and couldn't find anything wrong with it. She was right as my initial thought that like new was a more appropriate condition. And initially I listed it as like new, but several months ago I systematically marked down the condition in my whole closet when Tradesy started acting up. Buyers have their own agenda and so does Tradesy. As sellers we must and should have one too.
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Did anyone experience any delays when doing the paypal transfer? Each time I do paypal transfer, I get the money in my paypal on the second day. My last transfer was 5/27 and still nothing in my paypal...that never happened before. Makes me worried because sometimes when they combine transfers I don't really keep track so I hope all of them actually go through.
Sorry to hear this, Nicole. Crossing my fingers that both will come back exactly the way you last saw them. This is the reason why I only sell high ticket items on VC, or consign them. I just don't have nerves of steel, or patience to deal with buyer's remorse, or scammers. Though, if out of the 40 items you sold, these are the only two that have been returned to you, you're doing pretty good! Maybe I should be braver and also start selling on Tradesy, lol.I sold 2 items recently and both were returned by the buyers. I just got an email from Tradesy that both are being returned to me. One item is very vintage (0 or 1 series Chanel mini flap) with wear and a low price to match ~$600, it is being returned for "undisclosed odor". It did not have any odor or I would have disclosed it, but it's not a lot of money so it doesn't really matter. I just got an email that the second item which was quite expensive is being returned because of:
It definitely did not have hardware scratching or scuff marks so I am very hopeful that Tradesy just does not want to keep it in their closet and not that the buyer did some damage in order to get a return. I also hope that the buyer sent back the box, receipt etc and that Tradesy sends them back to me!
- Hardware scratching not disclosed
- Light exterior scuff marks not disclosed
Wish me luck
I guess I will relist both items and for the Vintage item I will click on every box available for "wear", I guess that is really the only safe strategy.
I'm disappointed to think about relisting the second item with hardware scratching and scuff marks because it really isn't accurate and buyers who think it has that wear will probably expect a price of $1,000 less. Not sure what to do. Maybe I should just list that one on Vestiare.
I have sold maybe 40 items on Tradesy so far, mostly bags, and these are the first returns that have ever been sent back to me. What a disappointment.
So far, it's good business on VC for me, despite the fact that I price my items higher to make up for their ridiculous fees. It's pretty carefree selling, IMO, though the only thing I hate is the forth and back I have with them on the prices I want to set on my items
.Really missing Shop Hers.
This is excellent advice. Thank you for posting this. You're absolutely right. My goal is simply to not have my item returned by Tradesy, so I have to make my listings with that as any goal.
It's hard because there is no category of wear to select for wear to the hardware, there is only "exterior scuffs or marks", which I clicked on. Do you usually write in the "other" category for hardware? If so, what do you say? Hardware wear? Hardware scratches?
Sorry to hear this, Nicole. Crossing my fingers that both will come back exactly the way you last saw them. This is the reason why I only sell high ticket items on VC, or consign them. I just don't have nerves of steel, or patience to deal with buyer's remorse, or scammers. Though, if out of the 40 items you sold, these are the only two that have been returned to you, you're doing pretty good! Maybe I should be braver and also start selling on Tradesy, lol.
So far, it's good business on VC for me, despite the fact that I price my items higher to make up for their ridiculous fees. It's pretty carefree selling, IMO, though the only thing I hate is the forth and back I have with them on the prices I want to set on my items
Really missing Shop Hers.
Thank you so much! I hope they come back the same way too!
I definitely don't have nerves of steel. I have nerves of pudding. That's why I was selling on Tradesy and not on eBay. I usually list my more expensive items on Vestiaire because buyers are much more willing to pay a reasonable amount there, but imagine this, I have a 21 series classic flap in excellent condition and after going through their painstaking and cumbersome process to list it, "we think your asking price is slightly too high..." you know that one! They suggested $2100 first! Then $2300. So now I'm at my last chance to negotiate. Ugh, if their last counter is similar, I will just have to reject their offer and go through the process to list it again. It makes no sense because there are items there that at obviously fake or have holes in them and they are priced really high! So inconsistent. Ok rant over! But I totally agree, Vestiaire is such a huge pain to list and come to a price agreement for listing, but then once it finally gets up it is a breeze and totally worry free! I have sold ~20 things there since we started selling there. Was that a year ago? 6 months ago? When Tradesy started on the downward spiral.
Shop hers was so great for selling! I miss it too! Totally worry free and the commission was reasonable.
You can add your own. I think where you check off the types of wear and tear there is a "plus" sign somewhere. If you click on it, a little box pops up and allows you to add your own wear and tear description.
Yes there is! I was wondering what phrasing to use to cover my self from Tradesy doing a return for hardware wear (without actual hardware wear!). Do you think "hardware wear", "hardware scratches" or "hardware marks" is the most general or best thing to write in?