Anyone Ever Buy and/or Sell on Tradesy?

[jmc3007]

I recently purchased a Chanel bag from a "verified and trusted pro seller" in Chicago, Illinois (COCO-LUXURY,) only to discover when shipped that it was coming from China. I haven't received the item yet, but this has left a bad taste in my mouth. It isn't even the fact that it is coming from China, because I have purchased items from Asia in the past without problem. It is the deception that really bothers me, especially for an item so expensive. I called Tradesy and they gave me the song and dance about only a handful of trusted sellers being allowed to do this. I'm considering trying to dispute the charge on my credit card to receive a refund, because as is the item is only returnable for tradesy store credit. I am also having it authenticated by a third party seller, but even if it appears to be authentic, I'm not sure I'm comfortable with this.

You should keep poking a stick to their side, start citing California Consumers laws (even if you don't really know what those are). They can't apply one standard for some and another for someone else and don't disclose it. That's the key here TRANSPARENCY & DISCLOSURE. Who knows when "a handful of trusted sellers" balloon to dozens or hundreds at their discretion.

It'd bug me too, if I wanted to buy from Japanese sellers I go to Rakuten or eBay and be fully informed where my shipment is coming from. Moreover, the parcel could run into delays and whatnots at US Customs if the duty forms aren't marked correctly, or worse get lost during transit.

 

[whateve]

I recently purchased a Chanel bag from a "verified and trusted pro seller" in Chicago, Illinois (COCO-LUXURY,) only to discover when shipped that it was coming from China. I haven't received the item yet, but this has left a bad taste in my mouth. It isn't even the fact that it is coming from China, because I have purchased items from Asia in the past without problem. It is the deception that really bothers me, especially for an item so expensive. I called Tradesy and they gave me the song and dance about only a handful of trusted sellers being allowed to do this. I'm considering trying to dispute the charge on my credit card to receive a refund, because as is the item is only returnable for tradesy store credit. I am also having it authenticated by a third party seller, but even if it appears to be authentic, I'm not sure I'm comfortable with this.

You should keep poking a stick to their side, start citing California Consumers laws (even if you don't really know what those are). They can't apply one standard for some and another for someone else and don't disclose it. That's the key here TRANSPARENCY & DISCLOSURE. Who knows when "a handful of trusted sellers" balloon to dozens or hundreds at their discretion.

It'd bug me too, if I wanted to buy from Japanese sellers I go to Rakuten or eBay and be fully informed where my shipment is coming from. Moreover, the parcel could run into delays and whatnots at US Customs if the duty forms aren't marked correctly, or worse get lost during transit.

What if there are customs fees due? This isn't something you were prepared to pay.

 

[NANI1972]

but how is it even possible? you don't deal with custom forms on Tradesy and they use mail forwarder for international orders, so it's just impossible to do.
maybe buyer was newbe and didn't know how it all works on Tradesy?

Correct most international buyers don't know how Tradsey's shipping system works. I've had international buyers ask me to declare less or a gift on the customs form.

 

[BeenBurned]

I recently purchased a Chanel bag from a "verified and trusted pro seller" in Chicago, Illinois (COCO-LUXURY,) only to discover when shipped that it was coming from China. I haven't received the item yet, but this has left a bad taste in my mouth. It isn't even the fact that it is coming from China, because I have purchased items from Asia in the past without problem. It is the deception that really bothers me, especially for an item so expensive. I called Tradesy and they gave me the song and dance about only a handful of trusted sellers being allowed to do this. I'm considering trying to dispute the charge on my credit card to receive a refund, because as is the item is only returnable for tradesy store credit. I am also having it authenticated by a third party seller, but even if it appears to be authentic, I'm not sure I'm comfortable with this.

I understand your feeling disappointed and deceived. If the listing states it's a US seller, the item should come from within the US!

But aren't you a bit premature in considering this action at this early point? Wait till you get the item, confirm (or not) authenticity and at that point, if necessary dispute the charge on your c.c. However as I understand, if fake, Tradesy will issue a refund rather than site credit.

And if it happens that you're charged a customs fees, worry about that and take it up with Tradesy when and if it happens.

My point is that I think you're stressing yourself out unnecessarily (at least this early).

 

[NYCgirl]

I understand your feeling disappointed and deceived. If the listing states it's a US seller, the item should come from within the US!

But aren't you a bit premature in considering this action at this early point? Wait till you get the item, confirm (or not) authenticity and at that point, if necessary dispute the charge on your c.c. However as I understand, if fake, Tradesy will issue a refund rather than site credit.

And if it happens that you're charged a customs fees, worry about that and take it up with Tradesy when and if it happens.

My point is that I think you're stressing yourself out unnecessarily (at least this early).

No, I totally get what you're saying. I'm not doing anything until I receive the bag (except for complaining here. ) I just don't like feeling deceived. I don't buy many luxury purchases, so feeling trust in my seller is a big thing for me.

 

[AQUEENINBRKLYN]

Did anyone else receive the recent email about the changes to payouts? So, I am guessing they are going to start releasing the funds manually within a week?


Thanks for being part of the Tradesy community! We're making a few important updates soon - here's what you should know:

1. 60-Second Re-Verification Process

All current Verified Sellers who wish to withdraw earnings to a bank account (ACH) or debit card will be required to re-verify their identity on Tradesy. This safe and secure one-time verification process will save you time on future withdrawals because you'll now only need to input your information once — not each time you enter a new payout method.

Why?

We’re making updates to more seamlessly integrate with our online payment partner. There are various regulations when it comes to paying out funds — and they broadly include collecting information and verifying the accuracy of the information.

What's Next?

The next time you add a payout method or withdraw funds, we'll automatically prompt you to re-verify your account with a few simple details like your name and address.

2. Your Payouts Timeline is Changing

To better safeguard your funds and ensure that there are no transaction issues, earnings for all sellers will now be held for up to 21 days after an item is delivered to the buyer. Please keep in mind that most funds are released within a week of delivery. During this review period, we'll ensure the security and authenticity of every transaction, protecting both you and your buyers.

As always, you can check the projected release time of your funds on your Manage Payouts page.

Questions? We’re here to help! Learn more or reply to this email.

Thanks so much for being part of the Tradesy community.

Team Tradesy

 

[NANI1972]

Did anyone else get the email from Tradesy about the new pay out process? They're asking for re-verification, but what really irks me is that a can now up to 21 days to release your funds. But it also states most funds will be released within a week. So how do they determine when the payout will be? This is ridiculous!

 

[whateve]

Did anyone else receive the recent email about the changes to payouts? So, I am guessing they are going to start releasing the funds manually within a week?


Thanks for being part of the Tradesy community! We're making a few important updates soon - here's what you should know:

1. 60-Second Re-Verification Process

All current Verified Sellers who wish to withdraw earnings to a bank account (ACH) or debit card will be required to re-verify their identity on Tradesy. This safe and secure one-time verification process will save you time on future withdrawals because you'll now only need to input your information once — not each time you enter a new payout method.

Why?

We’re making updates to more seamlessly integrate with our online payment partner. There are various regulations when it comes to paying out funds — and they broadly include collecting information and verifying the accuracy of the information.

What's Next?

The next time you add a payout method or withdraw funds, we'll automatically prompt you to re-verify your account with a few simple details like your name and address.

2. Your Payouts Timeline is Changing

To better safeguard your funds and ensure that there are no transaction issues, earnings for all sellers will now be held for up to 21 days after an item is delivered to the buyer. Please keep in mind that most funds are released within a week of delivery. During this review period, we'll ensure the security and authenticity of every transaction, protecting both you and your buyers.

As always, you can check the projected release time of your funds on your Manage Payouts page.

Questions? We’re here to help! Learn more or reply to this email.

Thanks so much for being part of the Tradesy community.

Team Tradesy

Did anyone else get the email from Tradesy about the new pay out process? They're asking for re-verification, but what really irks me is that a can now up to 21 days to release your funds. But it also states most funds will be released within a week. So how did they determine when the payout will be? This is ridiculous!
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You are both verified, right? I'm not and I got a different email. Mine just says that in order to withdraw to a bank account or debit card, I would need to become verified. It doesn't say anything about the length of time my funds will be held, so I assume that isn't changing. At this time, my funds are usually released on the 4th day even though it says it can be up to 21 days. It sounds like now there is no advantage to being verified, as payouts to Paypal don't seem to be affected.

 

[katlun]

Tradesy use to be a nice place to sell on, with added fees and now holding my $ for up to 21 days

I only have small items for sale but I realized with my last sale that added percentage rate hurts

I think I will just keep my items a give them away to family

 

[GemsBerry]

I received this email. what concerns me is 21 days. But as always it says don't worry "most funds are released within a week of delivery". they hold it for a week now anyway. how about return window, is it the same? if there are no issues in 4-day return period, why not release the funds? if there are, Tradesy holds funds anyway. I need to ask them.

 

[EGBDF]

I'm NOT happy about this. So now after the commission increase, we have to wait at least a week after delivery and up to 21 days to get our money? When previously it was 4 days!?!

 

[poopsie]

They must be desperate to unload the tons of return items. Or they are floating funds. Nothing good about this.

 

[nicole0612]

I don't really understand the difference. Previously it was up to 21 days for everyone but verified sellers, and for verified sellers it was quicker? I was a verified seller, but it was unpredictable when I would get my funds.

 

[LL777]

i think Tradesy just signed their own death penalty. I had only one item listed there and as soon as I received this email, I removed my listing. I'm glad I withdrew the money from last sale yesterday so I don't need to wait 21 days

 

[EGBDF]

They must be desperate to unload the tons of return items. Or they are floating funds. Nothing good about this.

Yeah-I noticed they also now have ads at the bottom of the page. Not sure how long they've been there but it's not great to see ads for other retailers I've looked at that are competing with Tradesy's items.