Every time someone asks me specific questions, I expect something bad. Like if someone asks is there any smell or do zippers work well, I am not surprised if that will be the fake reason for return. it may not work with Tradesy as they receive the item and compare it to my post in person, but it works well on eBay. recently one lady bought a bag from me. she had a bunch of questions about it's color, like is it warm or cold, is it pinkish or yellowish etc. she said she's a designer and it's very important to her. my pictures were close to life and I told her to refer to pictures, the color is warm beige. when she received it, she opened a case and her reason was that the color is different. she sent me several pics of the bag that did look more pink than at my pics. needless to say that her pics were very far from reality and she used filters. I compared it again when received the bag back and made sure that my pictures are honest. and she said like "I will not leave you negative feedback as I know how hard it is to show the color. like she did me a favor.