Here's the link to the TOS:
https://www.tradesy.com/terms/
Scroll down to item 12 -- You can file by email and on my template thread, there's a template for filing.
12. Complaint Procedures and DMCA Takedown Requests
Tradesy respects the legal rights of others and complies with the Digital Millennium Copyright Act and equivalent laws in the jurisdictions in which the Website and Services are available. It expects you to do the same. If you believe another user has violated the Agreement or your intellectual property rights, please complete the following procedure.
Verified Rights Owners Program (VRO): To enforce the intellectual property rights of owners, Tradesy engages in a Verified Rights Owners program that allows owners to request Tradesy to remove certain listings that offer items or contain images or other materials that infringe on their intellectual property rights. These rights can include trademark, copyright, and/or other legal rights. For example, a Verified Rights Owner may ask Tradesy to remove an item being sold that uses the rights owner's registered trademark (such as a logo on a designer handbag) if the item is not an authentic product of the rights owner. This VRO program helps protect Tradesy members from buying or selling items that may be replica or otherwise unauthorized under state and/or federal laws. Before a listing is removed, a Verified Rights Owner must provide to Tradesy information that ensures that the person or company reporting the item is authorized to do so. If a Verified Rights Owner believes a listing violates their intellectual property rights, please provide Tradesy with a written notice containing (where applicable) the following information:
- a notarized request letter certifying that you are the owner of the intellectual property;
- a description of the intellectual property that you claim has been infringed, including details on any registration that protects the same;
- a description of the material that you claim is infringing and where it is located on the Website or Services;
- hyperlinks to the listings with the suspected item;
- your name, address, telephone number, and email address;
- a statement by you that you have a good-faith belief that the disputed use is not authorized by the intellectual property owner, its agent, or the law;
- a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the intellectual property owner or authorized to act on their behalf; and
- an electronic or physical signature of the person authorized to act on behalf of the intellectual property owner.
Written notice should be delivered to Tradesy at:
Tradesy Inc
1217 2nd Street FL 3
Santa Monica, CA 90401
844.988.7233
[email protected]
If a copyright notice is received by Tradesy’s Copyright Agent, Tradesy may send a copy of the notice to the user who posted the material at issue.
If your item is reported, you may receive an email notifying you that a Verified Rights Owner participant requested your listing to be removed from the Website or Services. We require the rights owner to provide us with an email address so you can contact them directly for more information about why your listing infringes their intellectual property rights. You can find the Verified Rights Owner's email address in the email you received when your listing was removed.
At Tradesy's sole discretion, users who infringe on intellectual property rights of Verified Rights Owners will have their user accounts and/or access to the Services removed or disabled. If Tradesy disables or removes your user account, or any content or other materials you have posted, and you believe this was done in error, please forward a written notice stating the same and providing any supporting documentation necessary to establish your rights to the agent referenced above.
Tradesy may disclose alleged infringers’ personal identification information to third parties with intellectual property rights who have complied with the complaint procedure. For more information, see Tradesy’s Privacy Policy, accessible via the following hyperlink:
https://www.tradesy.com/privacy/.
If you have concerns or questions about why your listing was reported or removed, please contact the VRO participant directly using the email address we provided.
You can also contact our Member Care team at
[email protected] if the Verified Rights Owner has not replied after 10 days or if you have any other questions.