Anyone Ever Buy and/or Sell on Tradesy?

[PikaboICU]

I got the email this morning..

My reply to them:

Hello,

Well I'm truly sorry to read that.
As a seller that lists on numerous platforms I felt Tradesy's fees were already about as high as I was willing to pay.

I know the cost of consignment and other venues- I sell on several.
I clean my own main photo with editing software so that isn't a service you provide me.
I would NEVER list on a site that didn't allow me to set MY OWN prices so it's silly to list that as a benefit.

I will miss the return process- as that was a plus.
If you had increased by a percentage or two, I believe most people would've been fine with it but I belong to several forums & groups and MANY sellers will be pulling their listings Nov. 30th.

The increase as it stands, with the transfer fee, is climbing close to 20% and that's just too darn high!
If I sell a $2000 item you keep nearly $360.00 !!! That is just too much!

Sadly, as much as I love Tradesy, I will be pulling my listings and selling my high priced things on eBay, Bonanza & Mercari.
I used Tradesy alone for high dollar items but I would rather risk it on eBay and keep 5% more of MY money.
I believe you'll see MANY sellers pulling their items- so you will be a site for large, professional sellers, rather than the little people.

I wish you Good luck...

Thank you,

 

[GemsBerry]

their responses a-la "we don't give a sh* " make me tired. yesterday my listing was sold, disappeared from sold, I emailed them, they restored listing saying it was flagged. I asked what about sale? response "your listing is available again". that was not my question!!
customer bought it, it was cancelled, it looks like customer bought the same bag from competitor/power seller at higher price (even with sale promo) and in worse condition. that competitor might have flagged my listing, it was removed, I lost sale, Tradesy's response "we don't give a damn".
I don't understand for what kind of services they are asking almost 18% fees? for this intimidation of small sellers? and they are asking me to pay for "improvements" that power sellers will benefit from without paying for it?

 

[LL777]

I have only 2 LV bags listed on tradesy as of right now. If they don't sell till nov 30, I'll remove them and list them somewhere else. I'm not paying additional $ for the improvements that the professionals sellers will benefit from. No, Not at my expense. Also, I'm not going to buy anything off this website as well. I would rather pay extra $200 for a bag at LV instead of giving my money to tradesy and its professional sellers. Good buy Tradesy, I'm sure you will miss me!!!

 

[SweetDaisy05]

ClaudiaK: Thanks for sharing your story. Even though Tradesy gives canned responses, I think many responses towards the increase will be noticed. I agree with you on them not caring. I guess all they want are big sellers. Tradesy has been tightening the screws to small sellers since they started wooing EBay's big sellers. They flipped the whole concept of their community.

paula3boys: That's crazy funny! They were ready for the comments with their spin on the increase.

PikabolCU: I love your reply!

Here is the reply I received to my email to Tradesy telling them no thanks to commission increase:
"Thank you for your feedback, we do appreciate you selling with Tradesy, and can of course understand why you’re unhappy with the commission change. We know it’s never fun to pay more, but we’re confident that this adjustment will best serve our sellers and our business in the long run. We’re committed to ensuring that this increase pays for itself with a better selling experience and more sales for you. Please let me know if you have any further feedback as we implement this change - the Tradesy team is listening and values your opinion!"

LMAO, I was just coming to share the pre-scripted response I got to my feedback as well:

I got the email this morning..

My reply to them:

Hello,

Well I'm truly sorry to read that.
As a seller that lists on numerous platforms I felt Tradesy's fees were already about as high as I was willing to pay.

I know the cost of consignment and other venues- I sell on several.
I clean my own main photo with editing software so that isn't a service you provide me.
I would NEVER list on a site that didn't allow me to set MY OWN prices so it's silly to list that as a benefit.

I will miss the return process- as that was a plus.
If you had increased by a percentage or two, I believe most people would've been fine with it but I belong to several forums & groups and MANY sellers will be pulling their listings Nov. 30th.

The increase as it stands, with the transfer fee, is climbing close to 20% and that's just too darn high!
If I sell a $2000 item you keep nearly $360.00 !!! That is just too much!

Sadly, as much as I love Tradesy, I will be pulling my listings and selling my high priced things on eBay, Bonanza & Mercari.
I used Tradesy alone for high dollar items but I would rather risk it on eBay and keep 5% more of MY money.
I believe you'll see MANY sellers pulling their items- so you will be a site for large, professional sellers, rather than the little people.

I wish you Good luck...

Thank you,

 

[SweetDaisy05]

their responses a-la "we don't give a sh* " make me tired. yesterday my listing was sold, disappeared from sold, I emailed them, they restored listing saying it was flagged. I asked what about sale? response "your listing is available again". that was not my question!!
customer bought it, it was cancelled, it looks like customer bought the same bag from competitor/power seller at higher price (even with sale promo) and in worse condition. that competitor might have flagged my listing, it was removed, I lost sale, Tradesy's response "we don't give a damn".
I don't understand for what kind of services they are asking almost 18% fees? for this intimidation of small sellers? and they are asking me to pay for "improvements" that power sellers will benefit from without paying for it?

I hope you get another buyer quickly. Talking to CS through email takes patience. It is like circling a cul-de-sac, especially with new agents.

I have only 2 LV bags listed on tradesy as of right now. If they don't sell till nov 30, I'll remove them and list them somewhere else. I'm not paying additional $ for the improvements that the professionals sellers will benefit from. No, Not at my expense. Also, I'm not going to buy anything off this website as well. I would rather pay extra $200 for a bag at LV instead of giving my money to tradesy and its professional sellers. Good buy Tradesy, I'm sure you will miss me!!!

I feel the same way.

 

[HandbagDiva354]

I sold an expensive handbag today. I was wondering why I never got a confirmation email. Tradesy trust sent an email asking to see photos of the handbag with "Tradesy" written on the paper. They want to see serial numbers and a receipt. I don't have a problem with it I'm actually glad in case someone try's to make a switch. I just wonder if they are now trying to authenticate items in advance to stop so many returns. I had 3 photos on the listing that were my own.

 

[PikaboICU]

I sold an expensive handbag today. I was wondering why I never got a confirmation email. Tradesy trust sent an email asking to see photos of the handbag with "Tradesy" written on the paper. They want to see serial numbers and a receipt. I don't have a problem with it I'm actually glad in case someone try's to make a switch. I just wonder if they are now trying to authenticate items in advance to stop so many returns. I had 3 photos on the listing that were my own.

Wow that's new...

Maybe they've had a run of SNAD claims, counterfeits OR scammers not having the item? Sending empty box etc...
Something happened to bring this on..

At least they're being proactive- eBay hasn't even done that much..
I have no problem with them asking for this as a seller & as a buyer it also comforts me a little.

I'm still pulling my listings Nov. 30th-

 

[whateve]

I sold an expensive handbag today. I was wondering why I never got a confirmation email. Tradesy trust sent an email asking to see photos of the handbag with "Tradesy" written on the paper. They want to see serial numbers and a receipt. I don't have a problem with it I'm actually glad in case someone try's to make a switch. I just wonder if they are now trying to authenticate items in advance to stop so many returns. I had 3 photos on the listing that were my own.

How expensive? You only had 3 photos that were your own? What did you use for the others? This is probably good for you; as you said it would be difficult for a buyer to do a switch. I'd have a problem with providing a receipt for most of my items.

 

[nicole0612]

I sold an expensive handbag today. I was wondering why I never got a confirmation email. Tradesy trust sent an email asking to see photos of the handbag with "Tradesy" written on the paper. They want to see serial numbers and a receipt. I don't have a problem with it I'm actually glad in case someone try's to make a switch. I just wonder if they are now trying to authenticate items in advance to stop so many returns. I had 3 photos on the listing that were my own.

This is an interesting development. I agree that it is an added security for you in this case. I am surprised that they are requiring a photo of the receipt since that is not required for authentication.

 

[HandbagDiva354]

How expensive? You only had 3 photos that were your own? What did you use for the others? This is probably good for you; as you said it would be difficult for a buyer to do a switch. I'd have a problem with providing a receipt for most of my items.

I only had 3. Maybe it wasn't enough to authenticate.

 

[HandbagDiva354]

Here's a screenshot. The first paragraph is missing because it has personal info.

 

[PikaboICU]

Here's a screenshot. The first paragraph is missing because it has personal info.

Ahh Ok..
At least they're not requiring a receipt because like @whateve I don't believe I could come up with many for my items..

No offense but you might want to include more photos- if it's a lux item, all the pics they listed are best. There's at least 6 points I reference for doing Bal-
I doubt 3 photos would be enough to authenticate any designer bag. Just MHO though.
The more photos you provide the better you protect yourself.

 

[HandbagDiva354]

Ahh Ok..
At least they're not requiring a receipt because like @whateve I don't believe I could come up with many for my items..

No offense but you might want to include more photos- if it's a lux item, all the pics they listed are best. There's at least 6 points I reference for doing Bal-
I doubt 3 photos would be enough to authenticate any designer bag. Just MHO though.
The more photos you provide the better you protect yourself.

I agree. The handbag I listed only this week. I was uncertain if I wanted to sell it and I priced it accordingly when I saw it was the one that sold my heart fell.
I had photographed about 18 others items that day and the lighting was getting poor because it was late evening.
I'm glad they want more photos.It's no problem.

 

[HandbagDiva354]

I sold 2 more items since I started chatting with you guys!

Things are picking up!

 

[whateve]

I sold 2 more items since I started chatting with you guys!

Things are picking up!

Wow, that's great! I wish some of your luck would rub off on me.