Anyone Ever Buy and/or Sell on Tradesy?

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#6,121
ccbaggirl89 said:
i only sell Chanel and some LV. i find that the people who buy lux bags and regret it are generally first-time lux buyers who have never owned chanel before. you can usually tell by their questions... they question EVERY LITTLE THING, lol
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This happened to me once. The buyer wanted to buy my bag but feared it was a fake. She told me she was a first time buyer too. I worked very hard to convince the buyer otherwise. She said she was ready to buy but inside my heart I felt like she was a luke warm buyer. I took a chance on a buyer and got let down on eBay just before her revealing an interest in the bag. I was not interested in another return, so I gently told her I could not sell it to her for an agreed price. I like her as a person, we talked for a while, but I could not sell to her. My bag got returned on eBay for smell to force a buyer's remorse return from a buyer that seemed like a fairly new buyer to lux brands also. She kept on telling me she could buy the bag at the store when my bag was in perfect condition stated by her in a bullying manner. Before the fake buyer, I got another buyer asking me a weird question and it was on ... smell. I wanted to hit my head on a wall. I did not want to go through another weird complaint, so I nicely told her she should buy in store because smell is subjective. That was all the wrong buyers time for me.
 
#6,124
ccbaggirl89 said:
i just had a buyer ask me if i ship internationally. i don't know... do i?! can the buyer be from anywhere when they purchase? i don't even know this.... i certainly don't restrict but does tradesy?
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I have gotten this question before and I respond that they can use a freight forwarder, or Tradesy's international option if it's available to them. And I include a link to the Tradesy FAQ page that's relevant. If I can find the page. lol.
 
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#6,125
ccbaggirl89 said:
i just had a buyer ask me if i ship internationally. i don't know... do i?! can the buyer be from anywhere when they purchase? i don't even know this.... i certainly don't restrict but does tradesy?
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Good question, here you go - from https://www.tradesy.com/help/article/220745247/how-does-international-shipping-work?tref=home
How does International shipping work?Last updated Oct 18, 2016
You can buy on Tradesy from almost anywhere in the world. Click on 'Region' in the top right-hand-corner of the website. Choose your 'Region and Currency' from the drop down menus and save your settings by choosing "Set Region & Currency." Add the item(s) you would like to purchase to your shopping bag. Click on your shopping bag in the right-hand corner to checkout. International orders must be paid for with PayPal. You can create an account with our shipping partner, MyUS.com and use the United States shipping address they provide at checkout. The seller will ship the item to that address, then MyUS will let you know when they receive your package and arrange delivery. Additional shipping and currency conversion fees apply. International shipping times can take up to three weeks.

Shipping Options
  • Freight forwarding service: We recommend MYUS.com. The freight forwarder handles shipment processing and will apply additional fees related to your international order, including shipping, duties, and taxes. Tradesy ships the items you purchase to the forwarder, and they'll work with you to make sure the item arrives safely. This option will be available to you at checkout.
  • Direct shipping by Tradesy (Canada only): The order total shown at checkout is all-inclusive and covers all costs for delivering your Tradesy order.
Please note that using any non-USD currency may incur an additional 2.5% conversion fee at the time of checkout. Shipping times may vary by location.

Tradesy accepts the following currencies
  • United States Dollar ($ USD)
  • Canadian Dollar (C$ CAD)
  • British Pound (‎£ GBP)
  • European Euro (€ EUR)
Some items may not be available for purchase in certain Regions
Reasons for Restriction (not applicable to all countries):

Items priced above $2,500 USD
Like new or Gently used condition
Materials with export or import restrictions (such as python leather)
Items not yet available in our international catalog. New listings may take a few hours to become available.

International Return Policy
  • International buyers are responsible for return shipping fees. Tradesy does not cover the cost.
  • You can return any non-wedding item for Tradesy site credit. This includes items that may have been misrepresented. Due to the delivery timeline for international shipping, we cannot offer refunds for items that were not as described. All international returns will be processed as site credit.
  • Buyers must contact us within 4 days of delivery.
International Return Instructions
Contact us within 4 days of delivery. We will provide you with a return number (RMA Number) and give you detailed instructions on how to send your item back to us. Buyers are responsible for all return shipping costs. We recommend that you use a service with tracking and/or insurance, as this will provide you with recourse in the event that your package is lost in transit. Tradesy will not be responsible for missing return packages.

Why doesn't Tradesy process refunds for misrepresented items?
Due to the shipping timeline, we're only able to issue site credit for international returns at this time. Returns for site credit include price paid for the item and domestic shipping to our distribution center, but does not include international shipping, customs and taxes. Any additional fee's are the responsibility of the buyer.
 
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#6,126
As a seller, it sounds OK. You would ship the same as usual (assuming you are using the Tradesy printable label). The address would be either to the freight forwarder in the US or directly to the buyer's address only if in Canada. It sounds like returns are less likely.
 
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#6,127
nicole0612 said:
As a seller, it sounds OK. You would ship the same as usual (assuming you are using the Tradesy printable label). The address would be either to the freight forwarder in the US or directly to the buyer's address only if in Canada. It sounds like returns are less likely.
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thank you! i sent her the link. i hope she doesn't buy it though.... it's a high priced lux bag and i get worried enough when a buyer is in the us. but yes, if they have to cover return fees it probably cuts down on returns. i recently got an item i wanted to return and the shipping was $78 international so i just kept it:annoyed:
 
#6,129
ccbaggirl89 said:
thank you! i sent her the link. i hope she doesn't buy it though.... it's a high priced lux bag and i get worried enough when a buyer is in the us. but yes, if they have to cover return fees it probably cuts down on returns. i recently got an item i wanted to return and the shipping was $78 international so i just kept it:annoyed:
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I am just curious, when you look at your listing, does it say "Just a head’s up, purchases outside the U.S. are Final Sale." ??
 
#6,131
cdtracing said:
While I have bought some really nice items at good prices on Tradesy, their search function it the worst. It's confusing & narrowing your search for something in particular seems to make it worse. I've been spending more time on TRR. Their prices have been the best I've seen in a long time!
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And the worst and annoying thing is that you can only sort by "relevance". Anything else won't do. I have tried to sort by "most loved" and "recently listed", etc. and geezz.........it's an all around freakin' hot mess :wtf:.
Makes me realize how I love Ebay's search function!
 
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#6,132
ccbaggirl89 said:
i only sell Chanel and some LV. i find that the people who buy lux bags and regret it are generally first-time lux buyers who have never owned chanel before. you can usually tell by their questions... they question EVERY LITTLE THING, lol
Click to expand...

THIS 100000% those first time buyers- especially if you sell a bag that has had slight changes since the initial launch.

I sold my brand new Louise clutch and the buyer took it to her friend who buys "lots of LV" to authenticate (dear god, here we go, everyone trying to play expert). The friend told her it was fake. She then told me she took it to the LV store to have the SA authenticate. The SA showed her the current version Louise clutch which was rectangular not square-ish like the original design that I had purchased. So the SA probably suggested it was fake as well (I can only assume that's what the buyer meant in her last message to me).

Then she went off on me via messages saying how she thought because I had so many past sales that I was a reputable seller but apparently I am not. And that I was just being nice to scam her into buying this bag at a discount bc why else would I offer it under retail. I didn't even bother to respond to that nonsense. I forwarded my receipt to Tradesy since they asked. When they got the bag back it was authenticated, passed, and I got paid.

These people need to just buy from the boutique. They don't take time to do research about anything. They read those phony "how to authenticate" tips written by random people eons ago and then try to tell you off like they've been versed in the brand for decades. It makes me want to pull out my hair when I have to deal with these kind of people!
 
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#6,133
ThisVNchick said:
THIS 100000% those first time buyers- especially if you sell a bag that has had slight changes since the initial launch.

I sold my brand new Louise clutch and the buyer took it to her friend who buys "lots of LV" to authenticate (dear god, here we go, everyone trying to play expert). The friend told her it was fake. She then told me she took it to the LV store to have the SA authenticate. The SA showed her the current version Louise clutch which was rectangular not square-ish like the original design that I had purchased. So the SA probably suggested it was fake as well (I can only assume that's what the buyer meant in her last message to me).

Then she went off on me via messages saying how she thought because I had so many past sales that I was a reputable seller but apparently I am not. And that I was just being nice to scam her into buying this bag at a discount bc why else would I offer it under retail. I didn't even bother to respond to that nonsense. I forwarded my receipt to Tradesy since they asked. When they got the bag back it was authenticated, passed, and I got paid.

These people need to just buy from the boutique. They don't take time to do research about anything. They read those phony "how to authenticate" tips written by random people eons ago and then try to tell you off like they've been versed in the brand for decades. It makes me want to pull out my hair when I have to deal with these kind of people!
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Amen.A buyer questioned authenticity of vintage Chanel bec she "couldn't find sticker" which was clearly shown at the pictures, I also explained to her where to look for it in email, yet she requested return to Tradesy but never did so. apparently she got some help locating it. First time buyer of Chanel...
 
#6,135
HandbagDiva354 said:
Why are some of my listings missing and items sold missing???
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don't know about sold items missing, but try to google your active missing listings. we discussed it here a couple of weeks ago. they are not removed, just not visible - another Tradesy glitch. when you find them in google, edit them or remove / restore to make them visible in your closet again.
 
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