Anyone Ever Buy and/or Sell on Tradesy?

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#5,776
LL777 said:
I'm so upset... My bag was sold early Saturday morning and I printed out Tradesy label a few hours later and took the bag to the post office. While I was there waiting in line I decided to buy a tape to take it home with me. When it was my turn, I gave the package to the clerk she asked me the standard questions they always ask I answered and gave her the tape to scan. She gave me the receipt and left without looking at it. Well, on Monday morning I checked the tracking and flipped out. It said that pre shipment info was sent on October 2. How is it possible that I sent the package on Saturday and it's telling me that the label was created on Sunday? I looked at my receipt and it doesn't show the acceptance only purchase of the tape. I went back to post office today and they checked the system and said that they accepted the package and gave me the paper with all kind of information but it doesn't say anything about them accepting it. I filed a claim today and have to wait 3-4 days while they will be investigating. I doubt they will find the package and I don't have anything on my hands to prove that the package was dropped off. Lesson is learned I guess a very expensive lesson. I have a few things to sell and after I'm done.
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I'm a little confused? Maybe because I'm tired.

Assuming this was a Tradesy shipping label, it will show up on your sales and list the tracking number. Sometimes it takes awhile to show that the item was accepted and shipped, sometimes Tradesy has to do it. I would message them.

But, you are saying that last Saturday you shipped it and today you still don't see that it has shipped? Did you contact the buyer at all??
 
#5,777
PikaboICU said:
Is there a way as a seller to check the tracking number in your sold details for that item?
Don't panic yet, it might still get a scan and be on it's way..
If you can't find the tracking info, email Tradesy and have the check on their end for the number..
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Thank you for your support. I have the tracking number without it I wouldn't be able to file the claim.
 
#5,778
alwayscoffee89 said:
I'm a little confused? Maybe because I'm tired.

Assuming this was a Tradesy shipping label, it will show up on your sales and list the tracking number. Sometimes it takes awhile to show that the item was accepted and shipped, sometimes Tradesy has to do it. I would message them.

But, you are saying that last Saturday you shipped it and today you still don't see that it has shipped? Did you contact the buyer at all??
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Sorry for the confusion. A few hours after the sale, I printed out a Tradesy label and took it to the post office. This all happened on Saturday, October 1st. On Monday, October 3rd I checked the tracking number and it shows that pre-shipment info was sent to USPS on October 2nd. Since then, nothing has changed. The buyer sent me an email yesterday asking about the shipment status. I contacted Tradesy and they said go to your local office and ask them
 
#5,779
LL777 said:
Sorry for the confusion. A few hours after the sale, I printed out a Tradesy label and took it to the post office. This all happened on Saturday, October 1st. On Monday, October 3rd I checked the tracking number and it shows that pre-shipment info was sent to USPS on October 2nd. Since then, nothing has changed. The buyer sent me an email yesterday asking about the shipment status. I contacted Tradesy and they said go to your local office and ask them
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Oh gosh. How nerve racking that must be!! I would hate that! You did everything right!! Please keep us updated. It's a good lesson for all of us to not only get a receipt, but check the receipt (I'm guilty of not doing either sometimes!)
 
#5,780
LL777 said:
I'm so upset... My bag was sold early Saturday morning and I printed out Tradesy label a few hours later and took the bag to the post office. While I was there waiting in line I decided to buy a tape to take it home with me. When it was my turn, I gave the package to the clerk she asked me the standard questions they always ask I answered and gave her the tape to scan. She gave me the receipt and left without looking at it. Well, on Monday morning I checked the tracking and flipped out. It said that pre shipment info was sent on October 2. How is it possible that I sent the package on Saturday and it's telling me that the label was created on Sunday? I looked at my receipt and it doesn't show the acceptance only purchase of the tape. I went back to post office today and they checked the system and said that they accepted the package and gave me the paper with all kind of information but it doesn't say anything about them accepting it. I filed a claim today and have to wait 3-4 days while they will be investigating. I doubt they will find the package and I don't have anything on my hands to prove that the package was dropped off. Lesson is learned I guess a very expensive lesson. I have a few things to sell and after I'm done.
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It's not uncommon that items aren't scanned with an acceptance scan. Chances are it'll show the "delivered" in a day or so.
 
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#5,781
LL777 said:
Sorry for the confusion. A few hours after the sale, I printed out a Tradesy label and took it to the post office. This all happened on Saturday, October 1st. On Monday, October 3rd I checked the tracking number and it shows that pre-shipment info was sent to USPS on October 2nd. Since then, nothing has changed. The buyer sent me an email yesterday asking about the shipment status. I contacted Tradesy and they said go to your local office and ask them
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I think it is way too early to panic. Often items don't get scanned until they get to the distribution center or even until they are delivered. Quite often I'll mail items and they aren't scanned for 2 or 3 days. If it doesn't show up by Friday, then I would call the post office. However, if the package was never scanned, they have no way to find it.
 
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#5,782
BeenBurned said:
It's not uncommon that items aren't scanned with an acceptance scan. Chances are it'll show the "delivered" in a day or so.
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Thank you.
whateve said:
I think it is way too early to panic. Often items don't get scanned until they get to the distribution center or even until they are delivered. Quite often I'll mail items and they aren't scanned for 2 or 3 days. If it doesn't show up by Friday, then I would call the post office. However, if the package was never scanned, they have no way to find it.
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thank you. This is the first time for me. I just can't believe I left the post office with the receipt without checking it.
 
#5,783
LL777 said:
Sorry for the confusion. A few hours after the sale, I printed out a Tradesy label and took it to the post office. This all happened on Saturday, October 1st. On Monday, October 3rd I checked the tracking number and it shows that pre-shipment info was sent to USPS on October 2nd. Since then, nothing has changed. The buyer sent me an email yesterday asking about the shipment status. I contacted Tradesy and they said go to your local office and ask them
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don't panic. there are two explanations for this. 1) there were several cases when Tradesy tracking # on their site and actual # on the label that you printed are different. contact Tradesy, tell them you shipped it on Sat and ask to check the actual tracking # that they have for this package.
2) maybe your PO didn't scan it all the way and it'll show up in destination.
 
#5,784
Is it normal for the transaction to show as "pending" and that I need to confirm? It's been confirmed and the shipping label was printed with the tracking number uploaded.

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#5,789
GemsBerry said:
I wouldn't ship either until it's all good. closing and opening app or restarting browser can help
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This is weird.

I'd confirmed the sale on my phone (several hours ago) and got the text thanking me for confirming and being "kind and ship on time."

Yet 6 hours later, it's still showing as not yet confirmed on my computer.
 
#5,790
BeenBurned said:
Is it normal for the transaction to show as "pending" and that I need to confirm? It's been confirmed and the shipping label was printed with the tracking number uploaded.

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alwayscoffee89 said:
Mine always shows like this until it has been scanned shipped, then it will move from pending sales to complete.
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It's like this for me also. Every sale. It says 'pending' until it's scanned, then it changes to 'completed'
 
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