Anyone Ever Buy and/or Sell on Tradesy?

[whateve]

Hi! I'm new to this site and wasn't really sure how to make a post so instead replied here!
First of all, this will be a lengthy post. Buckle up.

I've heard so many bad things about Tradesy, but oddly enough I've had quite the opposite feeling. For all of you who have NO IDEA what this site is, it's a platform where people like you and me can put our closet up for sell and reach a lot of people in the U.S. versus just selling on Craigslist/OfferUp in your home town.

Tradesy doesn't have a clue if what you are selling is authentic or not (unless someone reports you, but I do believe they have a way or monitoring recent posts to catch fakes), they just take 9% commission when you sell the item and if they find out what you sold is fake (by the buyer returning the item to them), they suspend your account, give you back your fake item and the buyer gets their money back. End of story.

Typically, once the item is delivered, the buyer has 4 days to initiate a return. After that 4 days and nothing is returned, your money is released to you. Then they take another 2.5% to transfer to your bank or PayPal. If you are selling genuine items and being honest and descriptive in your post, there should be no complaints!

Tradesy accepts ALL returns no matter what (but have to be within 4 days of delivery).

Buyer gets money back 100% only:
1. If seller sold a fake
2. If seller said it was brand new and it wasn't. If it had rips or tears that seller didn't mention.
3. Sizing is inaccurate, seller said it was a large when it was a small.
Basically, if seller wasn't honest in their post, Tradesy is on buyer's side.

If the buyer returns an item for no reason other than they personally have buyers remorse, then you, as a seller, keep your money and Tradesy will take the returned item and resell it on one of their platforms (Abbey, Strawberry Fields, Penny Lane, etc) and give the buyer a site credit. The seller keeps their money because their listing was honest.

I have been on Tradesy for 4-5 months. I am a seller/buyer. I have sold 15 items, ranging from $10 to $400. All went easy peasy. I was descriptive, I was honest, I shipped in 1-3 business days, I attached a security tag for everyone's best interest (buyer can't remove the tag until they are sure this is the item they want. The security tag must be attached in case of a return to prove that it was my item). I've made about $1,300 so far from things I would have just taken to goodwill!!

I have also bought 20 things, ranging from $30 - $615. I did have to return one item (it was $600 so I was nervous) for not being accurately described. It took a week to process the return and I ended up getting a full refund, not credit. Tradesy paid for my postage to return the item to them and also refunded me my shipping costs when I originally bought the item. I was really impressed.

I am currently going through another issue, not Tradesy's fault, but the postal service. I sold a dress to a buyer and she never received it. We checked the tracking # on USPS and it says it's in "transit" even though it was priority mail and should have been delivered 2 weeks ago. I did get paid from Tradesy though, so not sure what will happen next. I just hope the seller is able to get her money back at the very least and I hope that I can keep my money since USPS lost my item.

ADVICE to Buyers:
-Buy from someone who has sold at least 10 items.
-Ask questions! Ask when they will ship, how they will ship, etc. If seller is slow to respond then obviously they don't care too much and that only means they will take forever to ship!
-If they buyer doesn't have many photos or not clear ones, ask for more or beware!
-If seller has stock photos (selling purses that are recent and look like professional photos from the actual designer's site) BEWARE!
-Research your item, don't just buy it and hope it's authentic. If it looks fake or you aren't sure, don't buy it just because it sounds like a good deal.

ADVICE to Sellers:
1. Post CLEAR photos and post as many as you can!
2. Be DESCRIPTIVE.
3. List ALL flaws
4. If unsure of size, say "sizing is an estimate"
5. Attach a security tag with a serial number to item when selling
6. Ship 1-3 days of purchase!! Pack your item with a Thank You note and make sure item is wrapped in bubble wrap and stuffing to keep it nice. Treat your buyers the way you want to be treated!
7. Communicate and be friendly with buyer. Tell them thank you and when you will ship. Keep them updated!!

It's common sense. There are good buyers and good sellers out there. Do research. Ask questions and if it sounds too good to be true, I'd listen to your gut.

If you are buying a high end luxury item, do your research on the item. Does it look fake? Is the date code authentic? Know your item before you buy it!! There are many sites that show you how to tell a fake from an authentic one.

Put your thinking caps on!! I personally love this site and it's so much easier than anything I've tried. They only take 9% commission and a 2.5% transfer fee to your bank. That's a deal!!

Regarding shipping and many rumors that Tradesy charges the seller, that isn't true. The buyer pays for shipping and the buyer can ask the seller to adjust rates. I just bought two Rebecca Minkoff purses from the same seller and she combined both purses into one listing, shipped them together, and I only paid one shipping fee. The seller is who determines what to ship for. They choose whether to include shipping (no expense to buyer), print off a shipping label (buyer pays $8.50), or use a free shipping kit (buyer pays $14-35) while Tradesy sends seller a box, bag and shipping label to send out. Seller doesn't spend a dime on shipping if they don't want too, the buyer does. I've NEVER been charged for shipping an item I've sold!

My experience with shipping kits is that they sometimes take longer than 2 days to get to you. I'm the type that wants my buyer to get their purse fast so I can get paid fast! I usually just do my own shipping or use a free printable label if I have the supplies on hand.

I've come a pro at this site and know a lot about it. Please feel free to ask questions or if you want, check out my closet. It's alwayscoffee.

Love,
AlwaysCoffee

Most of us already know everything you've said. If you had read this thread from the beginning, you'll see that many of us have more experience with Tradesy than you, and most of us like Tradesy, which is why we are still active on this thread.

As far as your package that didn't get delivered, if you are concerned, you should contact the buyer and ask if she received it. Then call Tradesy and tell them what happened. Since you already have your money, if the buyer had a problem, she had probably already contacted Tradesy. I've had this happen to me twice as a seller. The first time the package was never found; the buyer was refunded and I got paid; Tradesy ate the cost. The second time Tradesy was having issues with their site so the tracking number that was showing on my sales page wasn't the tracking number that was on the package. After I called, the phone rep changed the tracking number in the system to match the package and my money was released.

 

[alwayscoffee89]

Most of us already know everything you've said. If you had read this thread from the beginning, you'll see that many of us have more experience with Tradesy than you, and most of us like Tradesy, which is why we are still active on this thread.

As far as your package that didn't get delivered, if you are concerned, you should contact the buyer and ask if she received it. Then call Tradesy and tell them what happened. Since you already have your money, if the buyer had a problem, she had probably already contacted Tradesy. I've had this happen to me twice as a seller. The first time the package was never found; the buyer was refunded and I got paid; Tradesy ate the cost. The second time Tradesy was having issues with their site so the tracking number that was showing on my sales page wasn't the tracking number that was on the package. After I called, the phone rep changed the tracking number in the system to match the package and my money was released.

I'm glad to come across another Tradesy admirer in that case!

Maybe I haven't read the whole 328 pages on here because, well, that seems draining. BUT in the search engine on Google, the first thing that popped up was a negative review from this site. Which is what originally bought me here.

I have every right to add my own experience and sum it all up in one post, don't I? Just as you have and others have extended their own personal experiences. I'd assume this thread would be closed if comments/reviews were prohibited. What's another good review about Tradesy going to hurt, it promotes more business for us sellers! Keeps the website up and running! A lot of people hate Tradesy because they lack the information.

Thanks for the tip about the lost item. That is good to know!! I did contact the buyer and she told me she never received it and I referred her to Tradesy. It's nice to know I would still get to keep my money, I was worried about that one! Also good to know that she gets her money back!

I just bought a gorgeous Gucci Hobo bag of the site and I can't wait till it gets here! :-o

 

[Joyjoy7]

you work for tradesy ... it seems like a super weird first post, lol

+1[emoji23][emoji23][emoji23]

 

[yai]

I'm glad to come across another Tradesy admirer in that case!

Maybe I haven't read the whole 328 pages on here because, well, that seems draining. BUT in the search engine on Google, the first thing that popped up was a negative review from this site. Which is what originally bought me here.

I just bought a gorgeous Gucci Hobo bag of the site and I can't wait till it gets here! :-o

Hello alwayscoffee. I was very happy to read your post! Just like you, I like reading this thread, but you are right, there is a lot of cons about Tradesy. I use Tradesy a lot and I have never had any problem with it (knock on wood!). I communicate with buyers promptly and I make sure I detail everything I am selling. I only sell on the site - and it has been fantastic! I am not a reseller at all, but I do find that some things do not work for me and it is a great way to get rid of them and get something in return. I have sold things from my Valentino rockstud flats (which hurt like crazy) to a 10 year old Louis Vuitton bag in great condition that I just wasn't using anymore! The most expensive item I sold was my one year old Hermes Kelly bag for about $10,000 - and I was so nervous during the entire transaction! Like you, I attached a security tag and said the bag must be returned with the tag. I didn't need to worry because the buyer had it authenticated, loved it and she kept thanking me! I would have had to sell it to fashionphile for way lower!
I use their shipping labels for cheaper or smaller items and thankfully, I have had no problems yet. I did have an issue once where UPS failed to update the delivery status, but I checked with the buyer and when she confirmed she received it, I informed Tradesy. They must have checked with her because they released my funds promptly. All in all, I find it to be a great site for my needs!

 

[BeenBurned]

Hi! I'm new to this site and wasn't really sure how to make a post so instead replied here!
First of all, this will be a lengthy post. Buckle up.

I've heard so many bad things about Tradesy, but oddly enough I've had quite the opposite feeling. For all of you who have NO IDEA what this site is, it's a platform where people like you and me can put our closet up for sell and reach a lot of people in the U.S. versus just selling on Craigslist/OfferUp in your home town.

you work for tradesy ... it seems like a super weird first post, lol

+1[emoji23][emoji23][emoji23]

I had the same thought. And she wouldn't be the first Tradesy cheerleader who has tried to hide her affiliation by listing a few cons along with the accolades! (The others aren't members here any more!)

At least on ebay, employees are required to disclose their affiliation before buying (if they're shopping) and in their listings (when selling).

 

[Nikki_]

Hi! I'm new to this site and wasn't really sure how to make a post so instead replied here!
First of all, this will be a lengthy post. Buckle up.

I've heard so many bad things about Tradesy, but oddly enough I've had quite the opposite feeling. For all of you who have NO IDEA what this site is, it's a platform where people like you and me can put our closet up for sell and reach a lot of people in the U.S. versus just selling on Craigslist/OfferUp in your home town.

Tradesy doesn't have a clue if what you are selling is authentic or not (unless someone reports you, but I do believe they have a way or monitoring recent posts to catch fakes), they just take 9% commission when you sell the item and if they find out what you sold is fake (by the buyer returning the item to them), they suspend your account, give you back your fake item and the buyer gets their money back. End of story.

Typically, once the item is delivered, the buyer has 4 days to initiate a return. After that 4 days and nothing is returned, your money is released to you. Then they take another 2.5% to transfer to your bank or PayPal. If you are selling genuine items and being honest and descriptive in your post, there should be no complaints!

Tradesy accepts ALL returns no matter what (but have to be within 4 days of delivery).

Buyer gets money back 100% only:
1. If seller sold a fake
2. If seller said it was brand new and it wasn't. If it had rips or tears that seller didn't mention.
3. Sizing is inaccurate, seller said it was a large when it was a small.
Basically, if seller wasn't honest in their post, Tradesy is on buyer's side.

If the buyer returns an item for no reason other than they personally have buyers remorse, then you, as a seller, keep your money and Tradesy will take the returned item and resell it on one of their platforms (Abbey, Strawberry Fields, Penny Lane, etc) and give the buyer a site credit. The seller keeps their money because their listing was honest.

I have been on Tradesy for 4-5 months. I am a seller/buyer. I have sold 15 items, ranging from $10 to $400. All went easy peasy. I was descriptive, I was honest, I shipped in 1-3 business days, I attached a security tag for everyone's best interest (buyer can't remove the tag until they are sure this is the item they want. The security tag must be attached in case of a return to prove that it was my item). I've made about $1,300 so far from things I would have just taken to goodwill!!

I have also bought 20 things, ranging from $30 - $615. I did have to return one item (it was $600 so I was nervous) for not being accurately described. It took a week to process the return and I ended up getting a full refund, not credit. Tradesy paid for my postage to return the item to them and also refunded me my shipping costs when I originally bought the item. I was really impressed.

I am currently going through another issue, not Tradesy's fault, but the postal service. I sold a dress to a buyer and she never received it. We checked the tracking # on USPS and it says it's in "transit" even though it was priority mail and should have been delivered 2 weeks ago. I did get paid from Tradesy though, so not sure what will happen next. I just hope the seller is able to get her money back at the very least and I hope that I can keep my money since USPS lost my item.

ADVICE to Buyers:
-Buy from someone who has sold at least 10 items.
-Ask questions! Ask when they will ship, how they will ship, etc. If seller is slow to respond then obviously they don't care too much and that only means they will take forever to ship!
-If they buyer doesn't have many photos or not clear ones, ask for more or beware!
-If seller has stock photos (selling purses that are recent and look like professional photos from the actual designer's site) BEWARE!
-Research your item, don't just buy it and hope it's authentic. If it looks fake or you aren't sure, don't buy it just because it sounds like a good deal.

ADVICE to Sellers:
1. Post CLEAR photos and post as many as you can!
2. Be DESCRIPTIVE.
3. List ALL flaws
4. If unsure of size, say "sizing is an estimate"
5. Attach a security tag with a serial number to item when selling
6. Ship 1-3 days of purchase!! Pack your item with a Thank You note and make sure item is wrapped in bubble wrap and stuffing to keep it nice. Treat your buyers the way you want to be treated!
7. Communicate and be friendly with buyer. Tell them thank you and when you will ship. Keep them updated!!

It's common sense. There are good buyers and good sellers out there. Do research. Ask questions and if it sounds too good to be true, I'd listen to your gut.

If you are buying a high end luxury item, do your research on the item. Does it look fake? Is the date code authentic? Know your item before you buy it!! There are many sites that show you how to tell a fake from an authentic one.

Put your thinking caps on!! I personally love this site and it's so much easier than anything I've tried. They only take 9% commission and a 2.5% transfer fee to your bank. That's a deal!!

Regarding shipping and many rumors that Tradesy charges the seller, that isn't true. The buyer pays for shipping and the buyer can ask the seller to adjust rates. I just bought two Rebecca Minkoff purses from the same seller and she combined both purses into one listing, shipped them together, and I only paid one shipping fee. The seller is who determines what to ship for. They choose whether to include shipping (no expense to buyer), print off a shipping label (buyer pays $8.50), or use a free shipping kit (buyer pays $14-35) while Tradesy sends seller a box, bag and shipping label to send out. Seller doesn't spend a dime on shipping if they don't want too, the buyer does. I've NEVER been charged for shipping an item I've sold!

My experience with shipping kits is that they sometimes take longer than 2 days to get to you. I'm the type that wants my buyer to get their purse fast so I can get paid fast! I usually just do my own shipping or use a free printable label if I have the supplies on hand.

I've come a pro at this site and know a lot about it. Please feel free to ask questions or if you want, check out my closet. It's alwayscoffee.

Love,
AlwaysCoffee

Part of the sales team from Tradesy, I presume?

 

[SweetDaisy05]

Part of the sales team from Tradesy, I presume?

Too funny! To me, this thread as a whole is positive towards Tradesy. Usually someone will be disappointed with a business. It does not matter if they love or hate the company. Everything can't be peaches and cream. I love this thread because we can all talk about our experiences and encourage one another. Where else can we talk about it with people that care?

 

[aga5]

Overall I was very hesitant to try Tardesy. I loved shop-hers because the items were shipped to them first, although the compared to Tradesy the fee was steeper at 18%, but still better than most consignments. I had a scary first transaction, but honestly so far smooth sailing knock on wood. I have had 22 transaction totaling over $7k. Sometimes I only wish there was more activity, some items I list sell waitin a day others have been there from the start.

 

[alwayscoffee89]

Whether you think I am affiliated with Tradesy or not is your own prerogative! I don't have anything to prove or hide. It's kinda funny to me at the very least.

I will continue to post on here and I honestly didn't know Tradesy employees did that? I wrote the exact same review on Yelp as I did here. It's clear I don't have anything to do with Tradesy since I live in ARIZONA. Aren't their headquarters in California? Anyways...

I'm all about reviews. Word of mouth is what keeps a business thriving. I felt since Tradesy has a ton of bad reviews, not only on this forum, but on several other sites, I should give them props since I have had a pleasant experience with them.

I listed my closet to kinda prove that I am not affiliated with Tradesy. I guess that didn't do much.

Either way, I wanted to share my experience and I'm glad I reached someone and someone enjoyed my review! That's all that matters to me.

 

[alwayscoffee89]

I do have a question for those who are more experienced with Tradesy.

I saw a Louis Vuitton Speedy 30 bag up for sale and in great condition, it was listed at $300 and I immediately reserved it and was entering my credit card information and then when I hit submit, it took me back to the post and said it was already sold! BUT I reserved it and we all know we get 5 minutes to check out. I feel like Tradesy has people that watch for these good deals and kick out any other buyer so they can get the deal instead.

Here is the listing: https://www.tradesy.com/bags/louis-vuitton-satchel-brown-17817811/?tref=closet

I even wrote the seller and told her I would buy it for $350. She was like "okay!" and relisted the item (it literally was just a sideways picture of the purse and just one picture) and in seconds it was sold again. The other original listing disappeared with all the good pictures. I wrote the seller and she said it was one of Tradesy accounts that bought it. Which kinda ticked me off. Tradesy buys these good deals and resells them for more. It's almost impossible to get a steal on there if that's the case!

I always look in the recently listed purses because sometimes you'll catch a really good deal that just was posted. This was one of them.

What do you think? Is that true?

 

[lallybelle]

I have 3 things listed. I was looking just now to see when the money would be clear for another sale I made last week and when I looked at my listings there were only 2 of my items. One of them was missing. I was able to go to the listing through a message I had received on the item. The item says it's sold. I have no notifications from Tradesy and it is not under my sales. I don't know what the heck is up with that.

 

[alwayscoffee89]

I did have an issue once where UPS failed to update the delivery status, but I checked with the buyer and when she confirmed she received it, I informed Tradesy. They must have checked with her because they released my funds promptly. All in all, I find it to be a great site for my needs!

That's what makes me feel sketchy about my recent problem is where the buyer said she never got the dress I mailed and USPS says it is still in "transit". She didn't tell me till 2 weeks later! Why didn't she tell me sooner? If it takes more than 5 days to get something I bought, I would say something immediately! Especially since it was priority mail. Right?

 

[alwayscoffee89]

I have 3 things listed. I was looking just now to see when the money would be clear for another sale I made last week and when I looked at my listings there were only 2 of my items. One of them was missing. I was able to go to the listing through a message I had received on the item. The item says it's sold. I have no notifications from Tradesy and it is not under my sales. I don't know what the heck is up with that.

That's funny you mention that. This just happened to me this morning. It says I sold my Coach wallet and I didn't. I don't have a notification to "confirm" the sale and it's not listed in pending sales. I would notify Tradesy, I think they must've had a glitch.

 

[NANI1972]

I have 3 things listed. I was looking just now to see when the money would be clear for another sale I made last week and when I looked at my listings there were only 2 of my items. One of them was missing. I was able to go to the listing through a message I had received on the item. The item says it's sold. I have no notifications from Tradesy and it is not under my sales. I don't know what the heck is up with that.

Sometimes it can take up to 24 to 48 hours for Tradesy to confirm that the purchase is legitimate, meaning they check the buyer's information etc.

 

[lallybelle]

That's funny you mention that. This just happened to me this morning. It says I sold my Coach wallet and I didn't. I don't have a notification to "confirm" the sale and it's not listed in pending sales. I would notify Tradesy, I think they must've had a glitch.

Thanks. I will check with them later if nothing changes.

Sometimes it can take up to 24 to 48 hours for Tradesy to confirm that the purchase is legitimate, meaning they check the buyer's information etc.

Oh I see. Maybe it's that. Thanks, I'll wait a bit and see if anything changes.