I shipped to one once. When it arrived to the freight forwarding company my funds were released.
Anyone Ever Buy and/or Sell on Tradesy?
- Thread starter iluvmybags
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I shipped to one once. When it arrived to the freight forwarding company my funds were released.
you can always leave your closet on and when someone makes a purchase, there is a box where you can message them before you confirm the sale. 9x out of 10 buyers are fine with the wait I've noticed.
Thanks for the replies. It sounds fine then. I wonder how Tradesy handles returns from buyers outside the US.
Prob store credit I guess? must be hard with the 4 day return policy, I'm sure that it takes at least a week for them to receive the item once the forwarding company gets the item. I read on this forum that they were pretty generous in extending the return policy if they are willing to take store credit.
Yes, the 4 day policy seems unreasonable for those buyers, but I wonder if Tradesy pays the return shipping?
Probably not. They would pay return shipping from the delivery address, which would be the freight forwarder's address.
FWIW, I contacted Tradesy about the "Make an Offer" issue. I wanted them to confirm that my (very few) items had the offer tab because I've had more offers than sales and I'd like to know that I can refer them to click on the tab to make an official offer. I also recommended that they make it clearer that offers are available, either when they open the "contact seller" dialogue or by making it a separate button.
They answered the first question but no response about the second. I have mixed feelings about making it obvious that they can make an offer, but I'm also tired of people requesting price changes, a couple of which I would have accepted as an offer, then disappearing.
They answered the first question but no response about the second. I have mixed feelings about making it obvious that they can make an offer, but I'm also tired of people requesting price changes, a couple of which I would have accepted as an offer, then disappearing.
Changes I noticed today ... 3/29 lol: It looks like shipping and selling price is combined again? and it says "free shipping both ways"? Yayy I am so happy. This makes it so much easier then having to explain shipping costs!! Change two: Looks like the Chat option is back up on the contact us area!! Thank goodness....!! I tested it out today and got a reply in just a few minutes. No more 20 minute hold times during the middle of my work day hehe
I have a dilemma I'm hoping someone could help me with. A few days ago I got an offer for an item. We negotiated a price and settled on one about $20 less than my listed price. It's an LV SLG that I bought on Tradesy, used, and am now reselling. I told the buyer to let me know when she was ready to purchase and I would edit my listing. Instead she bought it and asked that I refund the difference to her PayPal. Am I correct to assume it's against Tradesy policy to exchange PayPal info? Should I just cancel the sale and have her repurchase? The item is marked sold in my closet but I haven't gotten the email to confirm yet.
In my opinion you should not refund her because it's not actually your PayPal account that deposited the money into it's Tradsey's, I would either tell her to contact customer service for Tradsey if she cannot get a resolution that way I would cancel the purchase relist and have her repurchase.
I would cancel her purchase. That buyer sounds like too much trouble, she already sounds like a pain for negotiating the price on Tradesy.
As a side note, I love Tradesy! Way better than using Fashionphile!!!
but what if she wants to return it and claims it's not as described? don't refund her, actually you can't even send email addresses, attachments or links in Tradesy message system, you can't exchange PayPal info.
I would cancel and ask her to repurchase. if she doesn't want it it's better to steer clear.
I would not do anything outside of Tradesy, I imagine if you do you loose all protections offered by them, not to mention if the seller files a claim against you in PayPal all the money will come out of your account. I always find the buyers with the creative ways to be scamsters more often than not.
I would cancel her purchase. That buyer sounds like too much trouble, she already sounds like a pain for negotiating the price on Tradesy.
As a side note, I love Tradesy! Way better than using Fashionphile!!!
Thank you for your input! I called Tradesy and they confirmed I should cancel and have her repurchase. Buyer said she's still interested so we shall see if she follows through.