I question the integrity of any company who deletes legitimate criticism.
Any business is going have happy customers and unhappy customers but it's good practice to allow others to see that in real life, you can't please everyone. Companies who remove critical comments, yelp reviews, etc., seem to be hiding something and would make me wonder what else they're preventing me from seeing.
I've been doing my research today and they had more bad experiences and complaints than good. All about the same thing. They don't pay sellers. Some sellers sent in their items, it shows as delivered and SH claimed they never received it and won't pay either. Many sellers have been waiting a month or more. Their are buyers that for example ordered a 7.5 shoe and were sent a 7 but Shop Hers says oh that shoe fits like a 7.5 so we won't accept a return...
That Jaclyn Shandfeld is taking selfies on the beach and posting successful business woman articles while people are complaining. I will be much more careful about doing business online from this point on. These people are ruthless with other peoples money....