Has anyone ran into this issue? I made a return and received a refund for 2 of the 3 items and when I called Amazon, they requested a government ID or else they would NOT investigate, nor would I get a refund. They sent an email link and when I requested why they wanted my gov’t ID amazon said I had some abnormal activity and said that was all they were going to say and hung up. Wish they would ask for gov’t ID upfront as part of their refund policy, I would NEVER have purchased anything from them, lol. Talking to my cc company. What have you done ?
yes they have the merchandise i returned, yes they said they would not refund it unless I showed my ID, no they did not request for ID prior to purchase. Yes, ID are asked (at times ) when returning items at a store, but online? Via a link? When you already refunded 2 of the 3 items I returned.
yes they have the merchandise i returned, yes they said they would not refund it unless I showed my ID, no they did not request for ID prior to purchase. Yes, ID are asked (at times ) when returning items at a store, but online? Via a link? When you already refunded 2 of the 3 items I returned.