Nearly a month ago, I purchased an auth Balenciaga bag from a seller with nearly 600 postive feedback, long time member in seemingly good standing. They mostly buy and sell little kids stuff from what I can tell. A week ago, I emailed asking for a tracking number and said I was concerned I had not received the bag yet. Here is the response, the only communication I have had from them to date.
"Hi .... hmm that was sent out a while ago. Iam at work so i do not have my tracking slip here with me, iam working untill 11pm , so i will check when i get home and let you know where it is. Thank you ! "
I have not heard one peep from them since, but they left feedback for someone on the next day so it seems they are choosing to ignore me and they are not mia. I filed an official thing with paypal, left a polite yet firm email through that system, asking for the bag or a refund yet again.
NO reply.
So, how the heck do I get my 1000 dollars back? Do I escalate the paypal dispute to an outright claim?
Out of all of my ebay dealings, never had this happen and appreciate any advice so I do all the correct things!
Thanks! (How appropriate that my 1000th post is about 1000 dollars :s.....!)
"Hi .... hmm that was sent out a while ago. Iam at work so i do not have my tracking slip here with me, iam working untill 11pm , so i will check when i get home and let you know where it is. Thank you ! "
I have not heard one peep from them since, but they left feedback for someone on the next day so it seems they are choosing to ignore me and they are not mia. I filed an official thing with paypal, left a polite yet firm email through that system, asking for the bag or a refund yet again.
NO reply.
So, how the heck do I get my 1000 dollars back? Do I escalate the paypal dispute to an outright claim?
Out of all of my ebay dealings, never had this happen and appreciate any advice so I do all the correct things!
Thanks! (How appropriate that my 1000th post is about 1000 dollars :s.....!)