Hi everyone
I brought a Mulberry for Target cerise leopard bayswater from ebay as a brand new, undamaged bag for £72 with postage.
It arrived today from USA but its handle is broken, now I know these are cheap bags but surely the seller should have responsblity for making sure that the bag is undamaged before sending it?
I have emailed the seller asking how we can resolve this, but if I send it back does the seller have to reimburse my intial postage costs too?
If not then it will cost me more money in postage than what ive already paid for the bag if that makes sense.
Im really disappointed, does anyone have any suggestions?
Thanks
I brought a Mulberry for Target cerise leopard bayswater from ebay as a brand new, undamaged bag for £72 with postage.
It arrived today from USA but its handle is broken, now I know these are cheap bags but surely the seller should have responsblity for making sure that the bag is undamaged before sending it?
I have emailed the seller asking how we can resolve this, but if I send it back does the seller have to reimburse my intial postage costs too?
If not then it will cost me more money in postage than what ive already paid for the bag if that makes sense.
Im really disappointed, does anyone have any suggestions?
Thanks