I have just had the most infuriating interchange with a buyer! I sold her an MC pochette for $225, more than half off of current retail. The bag had some rub-off, which I mentioned, and patina. Now she is emailing me, telling me that the rubbing is more extensive than I described, and that she thinks the bag is worth no more than $175. She then goes on to say that she sells Gucci, and she starts off her auctions at $9.99 or $99, I forget which. The best thing she said, though, what that I led her astray (???) and that I should be ashamed . She then goes on to say that she looked at completed auctions and that she paid MORE for my "used, used" bag than the brand new, never used bags. I just emailed her back and told her, again, that I described the bag to the best of my ability. I also asked her would she sell a brand new, never used bag for which she paid $570, a bag that NEVER went on sale, for less than two hundred? I have a return policy, so if she is unhappy, she could return it, as long as the tag remains intact. Honestly, I might have considered negotiating with her, but her negotiation tactics were so poor (more like accusational tactics and a little bit loony:s) that I just want my bag back.