I have just had the most infuriating interchange with a buyer! I sold her an MC pochette for $225, more than half off of current retail. The bag had some rub-off, which I mentioned, and patina. Now she is emailing me, telling me that the rubbing is more extensive than I described, and that she thinks the bag is worth no more than $175. She then goes on to say that she sells Gucci, and she starts off her auctions at $9.99 or $99, I forget which. The best thing she said, though, what that I led her astray (???) and that I should be ashamed 
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She then goes on to say that she looked at completed auctions and that she paid MORE for my "used, used" bag than the brand new, never used bags. I just emailed her back and told her, again, that I described the bag to the best of my ability. I also asked her would she sell a brand new, never used bag for which she paid $570, a bag that NEVER went on sale, for less than two hundred? I have a return policy, so if she is unhappy, she could return it, as long as the tag remains intact.
Honestly, I might have considered negotiating with her, but her negotiation tactics were so poor (more like accusational tactics and a little bit loony:s) that I just want my bag back.
.She then goes on to say that she looked at completed auctions and that she paid MORE for my "used, used" bag than the brand new, never used bags. I just emailed her back and told her, again, that I described the bag to the best of my ability. I also asked her would she sell a brand new, never used bag for which she paid $570, a bag that NEVER went on sale, for less than two hundred? I have a return policy, so if she is unhappy, she could return it, as long as the tag remains intact.
Honestly, I might have considered negotiating with her, but her negotiation tactics were so poor (more like accusational tactics and a little bit loony:s) that I just want my bag back.
buyer, I have had nothing but positive experiences. Oh well, a lesson learned.
Were you the one I outbid before?