2025 Murakami Collection

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#6,631
ptdrahneged said:
Sorry to hear that 😢. I ordered the white s-lock ring yesterday when it was restocked - was cancelled a few minutes later. Tried again, got cancelled an hour ago. My last try was a few minutes ago. Also, I talked to my SA yesterday an he said the collection is now limited to two items per customer. This might be the reason for the cancellations?
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I hope not. I guess its glitchy system, like for most limited edition sales…
 
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#6,632
blondpidge said:
Update on my Alma - I tried emailing client services in the middle of the night (yes I know 😂) to cancel, worried I wouldn't get another.

I texted my CA the photos and she confirmed the bag IS defective. Her words not mine.

She said the handle looks defective and there's a dent in the bottom that could have happened during distribution. I see it as a mark, not a dent.

That said she doesn't know if she's going to be able to get me another bag, so I'm going to sit tight, not return it when UPS come and see what she can do when she's back tomorrow.

Could really do without the stress and the extra charge on my card if I order another, but if there's no chance, then I'll live with it as the bag and the print is gorgeous.
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I had a look at mine and the underneath of the handles is super smooth. They do repairs and replace vachetta I think, so if the bag is defective, it's probably in their interest to repair it rather than refund.
 
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#6,633
I just hit “chat with an advisor” on the Hong Kong website to ask if there might be a restock and the response was, “I do apologize we do not have any timeframe of the re-stock while it could be updated every day. Feel free to contact us any time to check for the stock availability.” So if I want the toiletry pouch it’s going to be like when all us Studio Ghibli obsessive were stalking the Loewe website for returns during their Ghibli collab. 😄
 
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#6,635
zipporah said:
I just hit “chat with an advisor” on the Hong Kong website to ask if there might be a restock and the response was, “I do apologize we do not have any timeframe of the re-stock while it could be updated every day. Feel free to contact us any time to check for the stock availability.” So if I want the toiletry pouch it’s going to be like when all us Studio Ghibli obsessive were stalking the Loewe website for returns during their Ghibli collab. 😄
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That‘s what this is reminding me of. 😅
 
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#6,636
I received a notif that the bag in my dreams is finally restocked around 3pm today but found out about it after 1.5hrs. I reached my CA and was informed that there was no restock today, nor will it happen tomorrow. He advised to keep posted any time this week which i find very annoying. I am losing my interest and i feel like i deserve to get tiffany hardwear bracelet instead.
 

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#6,640
maariee said:
Not the most important thing but has anyone heard anything about why they chose to only have special packaging for PR gifts. I see a lot of people who didn't even get the stickers or even the ribbon. For Kusama the packaing was sooo nice. It's silly but I was looking forward to the packaging as well. Just curious if we know why and if they will do something different for 🌸 & 🍒 (delusional to hope i guess haha)
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i am so grateful i was able to get the cardholder and mc alma bb, so def don’t want to sound ungrateful.

however, when the pr boxes were sent out to influencers, the purpose of them receiving it IS to post an unboxing about it for PR and hype up the collection. with that being said, the first few videos i saw on tiktok, it showed the white boxes and the special edition dust bags— to which i have not seen or heard anyone other than an influencer receive (correct me if i am wrong!). at the end of the day, is it the end of the world? no! BUT i just feel a little mislead 🤷🏼‍♀️
 
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