OMG, OMG! OMG, i have NO words. This is horrible and unbelievable. especially during covid when going t a store in person is more special and less common. It makes me mad and upset that you had this experience. After your narration, I’m not sure I want or need to restart whether to settle back into a permanent boutique and resume a purchase history with a new permanent SA. There is so much stock at resellers worldwide of almost every category that I don’t need the hassle. while I love H houseware, furnishings and other stuff, this, this is just!!!!!!!!! ( I don’t think I can do emoticons with the iPad, but if I could. . . .Thank you
Here's the story in detail (apologies in advance)
1. Firstly we had to wait to see someone for around 20 mins to show us scarves. Fair enough, but we had to wait and he was rushing us from the start. It was late in the day for us too and we weren't paid to be there.
2. Most scarves were folded as per usual in the glass cabinets. He decided to show me scarves I asked for on his iPad. I'd seen them on the computer, I went to the store to see them IRL. Eventually he got out the scarf I was most sure of, I told him 3 times how different the Les Dance de Amozones 02 Vieux Rose/Vert/Bordeaux was from the online pics, and yet, he kept wanting to go back to the iPad.
3. Hated me holding up the scarves to the mirror - hard enough I'm looking at (not trying on) scarves with a mask on. Rush, rush. People all around were holding modelling bags and SLGs.
4. I asked him to keep back LDdA 02. He put it away twice. He said it was not good, a "sad" colouration and that the others I looked at were better (Orange/Brun/Blanc & Bleu Marine/Rouge/Violet). I surmised the 02 was probably his last and hugely popular and the others were harder sellers.
5. I liked a couple of other silks but wasn't sure of which La Legende de la Foret scarves (06 or 07). He sighed.
6. I liked a couple of the Plumes CSGMs. Because I hadn't made my mind up about the La Legende de la Forets, he thought he should make my mind up about the Plumes and kept pushing towards the white (fair enough but a) I already have the silk and b) does it say AW wardrobe?).
7. The other person I was with was more irate about Monsieur 'I'm so French, why don't you do what I tell you' than I was. Suddenly, getting laundry detergent seemed more important, I was not having a nice time.
8. We left.
I kind of left Chanel bags and moved to H bags years ago initially bc Chanel prices were moving closer to H reseller prices. But my experience has been that the customer service at Chanel during 2020 covid has been much more friendly and efficient than Hermes (and I do have a strong steady past purchase History with both Chanel RTW and Hermes (in a variety of categories). When I called hermes boutique, the SA who answered wasn’t super helpful and just said anyone would be happy to help whenever I made an appt. Whereas, chanel, during covid, didn’t require appts (at least when I started venturing outside after weeks of voluntary self isolation); was warm and helpful but not pushy with accessories, certainly didn’t have an issue with me trying whatever I wanted And hunting for more options for me to consider; and setting me up with a RTW SA in the main location.
Hermes, even though I love it, is not the only option around. Congrats on buying the ring! You deserve it!
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have fun styling and share with us! Edit: with brown croc, a wrinkled linen slip of a dress in a neutral (think laundry day in Provence meets Aman resort — I have an active imagination when it comes to the closet) plus neutral Birkenstock’s, like the zurich in taupe or the Madrid big buckle, plus vintage croc bag (a la, I’m too important and busy to have time to coordinate my bag) 
