Hi there I just bought an Anya Hindmarch bag from a reputable seller. The pic showed the bag on the shoulder of a mannequin so I assumed it was a shoulder bag. Silly I know, but I didnt ask for dimensions, I assumed from the pic it was a shoulder bag. It arrived yesterday and it is a little handbag 14x18cm with a tiny strap that I cant even get over my 6 year olds shoulder. I asked if the seller if he would refund and he said sales final and I could exchange but he has no other items I want. Do you think an item can be misrepresentd by a pic?